Davis-Moore Chevrolet - Service Center

All employees are polite. Some days and times are busier than others. More coupons would be a plus for service visits. Keep up the hard work. than others. More coupons would be a plus for service visits. Keep up the hard work. More

order a jack and jack for company truck, was charged for it and it was not in truck. That crew had a flat tire and cost $500 to be repaired. had a truck with bent drive line, it was repaired and no ride it and it was not in truck. That crew had a flat tire and cost $500 to be repaired. had a truck with bent drive line, it was repaired and no ride and drive was done i drove it 20 miles out and had to return to shop to have the rearend repaired. Slow service and I call to find out if truck is ready to be picked up?? This is the fourth service manager that i have used, do not like changing manager's like this. I will be looking to take my company and personal vechials elsewhere. More

Excellent attitudes and going the EXTRA mle to chieve customer satisfaction The ment in the finance department went over and above to fix resolve an issue with a warranty plan!!!!! customer satisfaction The ment in the finance department went over and above to fix resolve an issue with a warranty plan!!!!! More

well i had to go in the 3 times and each time spent over 6hrs there. told each time would only be one hr. in the end they couldnt do a simple alighnment, comeing up with exscuses. they evently had to put it 6hrs there. told each time would only be one hr. in the end they couldnt do a simple alighnment, comeing up with exscuses. they evently had to put it back to its original position, but i still had to pay. also had to pay to have the knockouts removed. well like i said paid about $300 and was worse than when i came in. in the end went to shamrock took them 30 mins and did a great job, and only cost me $65.and they said nockouts did not need to be touched, that you guys ripped me off. plus you guys couldnt bleed the brakes properly also, you done by manual way and not the vac procedure like i requested,plus charged all these extra little fees i was never told prior to service.so had to spend my weekend bleeding brakes properly like they should be. All in all i spent alot of money and wasted time, just to have work redone, and money wasted. sad thing is someone in my family always buying a new car and as you notice, now not from you all. and we are chevy people, but we live by our principals, and right is right, and wrong is wrong and you all were very wrong and just didnt seem to care. More

For the price.......I kinda expected the vehicle would be vacummed and washed. But ither than that the service guy at the front desk was great. He went over and above to help fix a scratch and get matching vacummed and washed. But ither than that the service guy at the front desk was great. He went over and above to help fix a scratch and get matching paint. More

I am very appreciative of being able to bring my vehicle to Davis-Moore for service and wait on it in the very nice area you all have provided. I live 65 miles away and so it is nice to call--have the appo to Davis-Moore for service and wait on it in the very nice area you all have provided. I live 65 miles away and so it is nice to call--have the appointment set up and everyone is ready and friendly when I arrive. Then the waiting area has coffee, water, and just a nice comfortable place to be. This time even more courtesy was extended as I had a flat tire on the way to my appointment, which made me about 45 minutes late. I called as soon as it happened and they assured me it was OK, come on. Then when I got the tired changed and seen how late I was running I called again and they again said--come on, it's OK. When I got there everything was just fine, nobody showed any aggravation for me being off schedule and all went well. I also want you to know the receptions was a very sweet and kind voice to hear answering the phone, then the lady who answered in service was calming and reassuring and kind as well. I thank you all for that. More

i brought my car in and told the service guy that i had a wheel bearing going out(@24k miles). They check it out and said the wheel bearings were fine but that the noise was that the tires were bad and you c wheel bearing going out(@24k miles). They check it out and said the wheel bearings were fine but that the noise was that the tires were bad and you charge me $50 and sent me on my way. The next day i replaced all 4 tires but the noise was still there. i brought the car back to ya your guys drove it and said that i had a wheel bearing going out!. You replaced it and tried to send me on my way but i wanted my $50 back and was told that this dealer ship does not return $ even when its mis-taken.(I did get my $50 back after a LOT OF ARGUING) I drive 56 miles to get to this dealer ship. In that 56 miles i pass a lot of dealer ships that ill bet would not treat a costomer like this. In the last 4 years i have bought 3 new cars from ya and brought in 5 friends that also bought new cars. I'm not sure that i'll be back for more of this. More

I used Davis More several times for service but the last time in I had some warranty work to do and they did not fix the problem. In fact, the service manager tried to rip me off by trying to sell me a new time in I had some warranty work to do and they did not fix the problem. In fact, the service manager tried to rip me off by trying to sell me a new battery which I knew I did not need. He said: "your battery is putting out 0 cranking amps". I am not an expert but even I know the with 0 amps a vehicle would not even turn over. My vehicle started fine and I had AAA come to my home and check the battery (I got it from AAA) The battery was new and it checked out just fine. I took my vehicle to another mechanic who changed the idle pulley which is all that it needed to solve the noise problem to begin with. Davis Moore said it was the alternator making the noise and charged my warranty for a new alternator which I know now was not even bad. Bottom line is, I won't go back to Davis Moore for service and probably won't buy from them again either. More

Service on my drivers window of my 2010 HHR purchased Service on my drivers window of my 2010 HHR purchased from Davis Moore west. I have always received good and friendly seervice from Davis Moore west Service on my drivers window of my 2010 HHR purchased from Davis Moore west. I have always received good and friendly seervice from Davis Moore west. More

I have always been made to feel very welcome at the service department each time I come in. When I got my 2009 Impala the sales department was very helpful. service department each time I come in. When I got my 2009 Impala the sales department was very helpful. More