118 Reviews of Davis-Moore Chevrolet - Service Center
2 besties of many I'm sure! Christian sold me an awesome used car when I was really shopping for a new car, as he was new cars salesman, but his interest in me and my personal ne Christian sold me an awesome used car when I was really shopping for a new car, as he was new cars salesman, but his interest in me and my personal needs in a car led him to consider all options. He was great for that initial day, but the person I will deal with for the life of my car is Kimberly in the service department! She is AWESOME, I know this has to be a high stress, as we car owners are not happy if our cars are failing us. I see her interacting with each client as if they were the only one in the room, as she listens and calmly makes each person feel welcomed and cared for. It takes a special strong person to do this job and do it well. Kimberly, kudos to you girl! And of course Christian, you are the best! More
To whom it may concern: Let it be known that the To whom it may concern: Let it be known that the Service (invoice 649401) provided by Tiffany was exceptional! We had a 2013 Chevy Impala with a P To whom it may concern: Let it be known that the Service (invoice 649401) provided by Tiffany was exceptional! We had a 2013 Chevy Impala with a Power Steering leak. Tiffany coordinated the pick up of the vehicle at our Facilities Garage, gave feedback throughout the process (keeping us up-to-date) and we received our vehicle back in time for its delivery from our Site here in Wichita to another Site in Texas (one full day ahead of schedule). Therefore, Thank you Tiffany for a "Job Well Done". You Exemplify the "Team Work" attitude and we really appriceate working with you!!! Ed Service Contractor Administrator The Boeing Company More
Kimberly Gorton is an outstanding Service Advisor! She listens attentively, is always friendly, is eager to help solve problems, smiles a lot, and is very patient. Although Conner Ward doesn't have a gre listens attentively, is always friendly, is eager to help solve problems, smiles a lot, and is very patient. Although Conner Ward doesn't have a great deal of contact with Customers, he is easy to approach and always takes time to listen and discuss issues. All the staff are friendly and sincere in their efforts to assist Customers. The entire facility is always clean, well maintained, and comfortable. The two Customer waiting areas are open & airy, have ample plush seating, have flat screen TVs, free coffee & water, snack machines, Wi-Fi, an internet computer, and spotless restrooms. More
There were several issues when I picked the vehicle up but after talking to the Service Manager Conner Ward all issues were resolved. Mister Ward is very professional and a definite asset to the company but after talking to the Service Manager Conner Ward all issues were resolved. Mister Ward is very professional and a definite asset to the company. More
I've been using Connor for several years and recently Kimberly has been helping. I'm very satisfied with the service. I like the professional atmosphere with the personal touch. Thanks Kimberly has been helping. I'm very satisfied with the service. I like the professional atmosphere with the personal touch. Thanks More
I didn't know where to take my truck here in town. I called and got ahold of this really nice girl named Kimberly. My truck needed work that was under warranty. Kim looked it up for me and set me up an called and got ahold of this really nice girl named Kimberly. My truck needed work that was under warranty. Kim looked it up for me and set me up an appointment. it didn't have to wait very long to get my truck in. They had my truck back to me when they promised. I was very happy with the treatment I received and Kimberly was very friendly and very helpful. Thank you. More
I was very satisfied as usual. I was given a ride home , then was called when the work was completed. They asked if I needed a ride back to the dealership to retrieve my car, I initially declined but called then was called when the work was completed. They asked if I needed a ride back to the dealership to retrieve my car, I initially declined but called back later and ask if the ride was still available due to it had started snowing and I didn't want to dirty a car getting out in the weather conditions at the time. Rachel Kunselman said sure and the driver, Carl, was knocking on my door in less than 10 minutes. now that's great service. One of my squawks was a slow leak in a front tire. When Rachel called back with status, she said they had replaced a valve stem at no charge. and the labor was no charge as part of my new tire purchase two years ago from Davis-Moore. I couldn't be happier. Thank you Davis-Moore. More
I had my Chevy truck serviced at Davis-Moore. My service advisor, Kimberly Gorton was friendly, courteous and very professional. We had an issue with my extended warranty and Kim went that extra mile to en advisor, Kimberly Gorton was friendly, courteous and very professional. We had an issue with my extended warranty and Kim went that extra mile to ensure I was reembursed. She is a definite assest to the the Davis-Moore service team. I look forward to doing business with her in the future and she posses a trust found only in loyal team players. She works for the customer with a friendly professional attitude. More
After my 2011 vehicle stalled for the 2nd time, I called and talked to Brian Haden. He told me to come right in. When I got there, Brian was on the phone so Scott Davis took my information. He asked if I and talked to Brian Haden. He told me to come right in. When I got there, Brian was on the phone so Scott Davis took my information. He asked if I wanted to wait until I found out how long it would take. I agreed. Before long, Brian can to the waiting area and apologized for not being available when I came in. Then he came back shortly to tell me it was a recall problem. Since it would not take long to fix, I also had the oil/filter changed and tire rotation which had a rebate offer starting that day. Meanwhile, I had a problem with the computers, so the receptionist offered me one close that was not being used that day. Very soon I was on my way with only paying for the oil/rotation. Everyone I passed was very friendly and cheerful. Thanks for a very pleasant experience. More
I was very disappointed at how I was treated during this service. Granted this was the first bad experience I have had here. When I entered the garage I was not greeted and I had to track someone down to service. Granted this was the first bad experience I have had here. When I entered the garage I was not greeted and I had to track someone down to help me, even though there was no one else there. Everyone was sitting at there desk. Then after checking in I was asked if I would wait. I said yes! I went into the lounge area and worked on my computer. Over 4 hours later I noticed my car sitting in the parking lot. I went over to see if it was completed and they said yes. I asked why I was not notified and they said I had told them I was leaving. Never did. When I got home my son said he a message on our machine was received an hour and a half earlier. I was able to get something accomplished but not nearly what I needed to at my office. I was very disappointed at the lack or courtesy and no attempts to find me, especially when I said I would be in the lounge. More