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Volkswagen of Moon Township

Moon Township, PA

4.9
293 Reviews
Call Dealership (412) 262-2495

5252 University Blvd

Moon Township, PA

15108

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293 Reviews of Volkswagen of Moon Township

February 21, 2026

Excellent and on time service, great personnel. Love the video from service explaining the situation. Love the honesty. More

by Apache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Tusa, Jacob Pritchard
Report | Print
February 20, 2026

Service department is always very honest, efficient and reliable. The videos sent from the techs are most helpful. Sierra and Brett are very easy to work with and Francis is a very visible hands on service More

by kelouis23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Tessari 5 stars, Francis Tusa, Brett Gosnell
Report | Print
Feb 20, 2026 -

Volkswagen of Moon Township responded

Thanks for sharing your experience with Sierra, Brett, and Francis! We’re grateful for your kind words and look forward to serving you again at Volkswagen of Moon Township. See you next time!

February 01, 2026

The service department is great. The agent treats women with respect and care. The technicians are knowledgeable and helpful. Everyone there works as a team to get the best results f More

by tangsoo4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Tessari, Francis Tusa, Brett Gosnell
Report | Print
Feb 02, 2026 -

Volkswagen of Moon Township responded

It is wonderful to hear, tangsoo4u. I’m glad our service team could provide respectful, knowledgeable, and helpful support while working together to ensure the best results. We look forward to seeing you again soon and assisting with anything you may need in the future.

January 29, 2026

Brett and the team aare very knowledgeable, professional and courteous towards their customers. I would highly recommend Volkswagen of Moon Township More

by HANISH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Gosnell
Report | Print
Jan 30, 2026 -

Volkswagen of Moon Township responded

Hanish, we are so glad to hear about your experience. Brett and the team take pride in providing knowledgeable and professional service, and it’s wonderful to know their efforts left a positive impression. Thank you for recommending Volkswagen of Moon Township and for trusting us with your vehicle needs.

January 25, 2026

Service department was great. Sierra was so incredibly helpful and went above and beyond to make sure I was taken care of. More

by myran1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Report | Print
Jan 26, 2026 -

Volkswagen of Moon Township responded

We’re grateful you shared this. It’s great to hear Sierra went above and beyond and that our service department took such good care of you. We look forward to welcoming you back to Volkswagen of Moon Township.

January 21, 2026

Great People to Service My Truck but need more Mechanics to Service Peoples Vehicles but did a great job with the service on my Truck More

by Phawthorne78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra was So Understanding and Great to Work With , Francis Tusa, James Hebert, Brett Gosnell, Jacob Pritchard
Report | Print
Jan 21, 2026 -

Volkswagen of Moon Township responded

We appreciate your feedback, and we're glad to hear our team did a great job with your truck. We are working on bringing more skilled technicians on board at Volkswagen of Moon Township, and we look forward to serving you even better in the future! Safe travels!

January 18, 2026

Liked how the service was supported by technology to improve communication, scheduling and customer service More

by Pam.fletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Report | Print
Jan 19, 2026 -

Volkswagen of Moon Township responded

Pam, thank you for sharing your feedback about our technology here at Volkswagen of Moon Township! It's great to hear this streamlined your visit. See you next time!

January 02, 2026

Honest and professional every time I've visited. They know their customers which is rare these days. More

by plavny
Recommend Dealer
Yes
Employees Worked With
Brett Gosnell
Report | Print
Jan 02, 2026 -

Volkswagen of Moon Township responded

Thank you for your review of Volkswagen of Moon Township! We truly value your business and look forward to your next visit. Safe travels!

December 28, 2025

I was treated very well at moon Volkswagen. Everyone was helpful and accommodating. My problem was fixed quickly. All my future service will be done there More

by John Bobbleimski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Dec 29, 2025 -

Volkswagen of Moon Township responded

John, there is nothing we love more than feedback like this! Thank you so much for sharing your support for our team. We are grateful to have you as a customer at Volkswagen of Moon Township and look forward to seeing you next time! Safe travels!

December 23, 2025

Our Service Advisor, Sierra, went above and beyond to get our ‘24 Atlas diagnosed and completed before Christmas. She also arranged for it to be picked up and delivered to my doorstep since I was unable to d More

by Davidcberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Report | Print
Dec 23, 2025 -

Volkswagen of Moon Township responded

David, it’s wonderful to hear how much care and dedication Sierra showed while taking care of your Atlas, especially with everything happening before the holidays. We’re glad she was able to coordinate pickup and delivery to make things easier for you. Everyone at Volkswagen of Moon Township truly appreciates your kind words and looks forward to assisting you again when you are able.

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