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Volkswagen of Moon Township

Moon Township, PA

4.9
291 Reviews

5252 University Blvd

Moon Township, PA

15108

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291 Reviews of Volkswagen of Moon Township

December 15, 2025

Very personable and caring of their customers. When they can’t immediately fix an issue they try their best More

by tangsoo4u
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Tusa, Brett Gosnell
Dec 16, 2025 -

Volkswagen of Moon Township responded

It's wonderful to hear that our team was so welcoming and helpful at Volkswagen of Moon Township. Thank you for your business and your five-star review! We hope by next time we can get things perfect for you!

December 12, 2025

I really liked the service at moon twp Volkswagen. They do a great job in treating the customers vey well!! More

by rich103075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Gosnell
Dec 12, 2025 -

Volkswagen of Moon Township responded

Thank you for your kind words, Rich! We’re thrilled you had a great experience with our team at Volkswagen of Moon Township. We hope to see you again down the road! Safe travels!

December 09, 2025

Service was great Emilia was very thorough! !!!!great costumer service told me everything that was wrong with the tires loved the pictures!!!! More

by Katstar347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia , Francis Tusa, James Hebert, Brett Gosnell, Jacob Pritchard
Dec 10, 2025 -

Volkswagen of Moon Township responded

Thank you for sharing your feedback about Emilia’s thorough service! We appreciate your business and we hope to see you again at Volkswagen of Moon Township. Drive safely!

November 27, 2025

Have been a customer of this location for over 10 years and they have consistently provided service that is friendly, fair and personalized More

by Chelsea.raffa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian, Carl Nincke, Francis Tusa, Chris Gordish, Cameron Wonder
Nov 27, 2025 -

Volkswagen of Moon Township responded

Hi Chelsea, thank you for being a loyal customer! We're so glad to know you've consistently received friendly and personalized service over the years. We look forward to seeing you again at Volkswagen of Moon Township! Safe travels!

November 19, 2025

The Service writer I dealt with was very professional and attentive. I believe she was fairly new, but she was concerned about the wait time and making sure that I knew what was going to be happening every More

by RAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
she was new I forgot her name but she was fantastic
Nov 19, 2025 -

Volkswagen of Moon Township responded

We are so grateful for your 5-star review! Thank you for sharing your feedback about our team. We hope to see you again at Volkswagen of Moon Township!

November 15, 2025

Parts and service were fabulous in working together to upgrade my Touareg keys all five of them. I think your survey is stupid however More

by jtarmstrong42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean, Francis Tusa, James Hebert, Brett Gosnell, Jacob Pritchard
Nov 17, 2025 -

Volkswagen of Moon Township responded

We are happy to hear our parts and service teams were so helpful! Thanks for trusting Volkswagen of Moon Township with your Touareg keys. See you next time!

November 14, 2025

The staff at VW Moon is the reason you’ll want to buy your car here! More

by Alicia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Nincke
Nov 14, 2025 -

Volkswagen of Moon Township responded

We appreciate you for sharing this with us, Alicia. Hearing that our team at Volkswagen of Moon Township is the reason you enjoy your experience means a great deal. Your kind words reflect exactly what we strive for every day, and we are grateful you chose us. We look forward to welcoming you back whenever you visit again.

November 08, 2025

The service department staff are excellent. They consistently resolve any issues in a timely and professional manner. More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Searight
Nov 10, 2025 -

Volkswagen of Moon Township responded

It is lovely to hear that our service department consistently resolves issues in a timely and professional manner. Thank you for sharing your experience, and we look forward to serving you again in the future.

November 07, 2025

I was pleased with the time and explanation of how the service works as I was hesitant to use VW for smaller issues like oil changes etc. More

by Lcdhomestyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Tusa, James Hebert, Brett Gosnell, Jacob Pritchard
Nov 10, 2025 -

Volkswagen of Moon Township responded

It is lovely to hear that you were pleased with both the timing and the clear explanation of our service process. Thank you for trusting Volkswagen of Moon Township with your vehicle, and we look forward to serving you again in the future.

November 02, 2025

Always receive excellent service here at Moon Twp VW. VW had a tire sale in October and even though I didn’t have an official appointment, Sierra was able to get me in on October 31. I was able to drop More

by fjr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Tessari
Nov 03, 2025 -

Volkswagen of Moon Township responded

We are thrilled to hear about your seamless experience, fjr68! Sierra and the Moon Township VW Service Department will be happy to know their efforts made such a difference. We look forward to seeing you again soon!

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