Daytona Nissan

JOSH WHITLOCK in service center - KIND & COURTEOUS I wanted to say thank you Josh for being so understanding about my "list" that needed attention. I truely appreciate how you handled it without quest I wanted to say thank you Josh for being so understanding about my "list" that needed attention. I truely appreciate how you handled it without questioning me. You made it seem as though I was a friend.... and that is so refreshing. Oh, and the text communication is awesome. YOU ROCK! :) More

Tony Wallace Service Director, absolutely horrible customer service! Doesn't know crap about what's going on with the cars that are there for service. customer service! Doesn't know crap about what's going on with the cars that are there for service. More

Ray in the service center is wonderful!! He kept us updated... went above and beyond for us and was so friendly! I can't tell you how nice it was to have an automotive service guy who wasn't cocky and updated... went above and beyond for us and was so friendly! I can't tell you how nice it was to have an automotive service guy who wasn't cocky and condescending..... quite there opposite.... caring.... patient... listened to all of our concerns and helped us out tremendously! Thank you Ray! More

Just purchased our fourth car from Daytona Nissan. Wouldn't go anywhere else. Max Coullette is our #1 guy. Max is friendly, knowledgeable and has always gone over and beyond our expectations. Whethe Wouldn't go anywhere else. Max Coullette is our #1 guy. Max is friendly, knowledgeable and has always gone over and beyond our expectations. Whether its sales or service we have always been treated as more than just a customer. More

Awesome! We had an awesome buying experience with Tony Flint! He even patiently waited while we shopped around, and remained respectful and transparent through We had an awesome buying experience with Tony Flint! He even patiently waited while we shopped around, and remained respectful and transparent throughout our deal. A huge thanks to Kendall, Ted, Tony, and the whole team that take such great care of us every time we see them! More

After purchasing my 2015 vehicle at this dealership in June, I took it in for two new tires that were promised in the deal. At that time I had them check the loud clunking noise in the front end. I was to June, I took it in for two new tires that were promised in the deal. At that time I had them check the loud clunking noise in the front end. I was told by a manager that they would not cover any problem that they found but that they would check the problem. Long story short, after they checked they found a serious and dangerous problem with the steering rack and had to keep my car. After 2 months of not hearing anything from anyone regarding what was going on with my car, I made numerous calls to find out what the issue was and was told by three different people at three different times that my car was ready for pick up when I called. None of the times that I was told that the car was ready for pickup, it was not ready. I was not treated very well as a customer and did not have any customer satisfaction at this dealer or with the sales people or the vice president or president who never returned my call. I was very frustrated and stressed out as at that time I was dealing with my step mom's death and had been going through surgery on my knee. I would never purchase another vehicle from this dealer again. The inconvenience they caused me and the stress is not worth dealing with them again. I can only say that Tony Wallace the service manager was the only person that helped me out at all. Thank you to him! More

Awesome Service Department! 5Star Rating? Absolutely! I recently purchased a “used” 2019 Altima SR that was an 8 mos lease vehicle. Great Buy and Bedford (salesman) was wonderful 5Star Rating? Absolutely! I recently purchased a “used” 2019 Altima SR that was an 8 mos lease vehicle. Great Buy and Bedford (salesman) was wonderful....shortly after purchasing I noticed a dent under the passenger door that was not visible straight on....I work with Ray Paez, Service Advisor and he immediately took care of it...one day..loaner car...fantastic fix...never notice the dent was there....Then several weeks later... I purchased an after purchase product...a chrome rear bumper protector. I spoke with Ray ...once again he was so pleasant (and funny) told me to just stop by and he would take care of it..... he remember me...my car...I stopped in, he had service put the protector on...perfectly....and he wouldn’t take payment. So....is this Department Perfect? Yes, in my mind....so professional, courteous, helpful and great work. Will I continue to support Daytona Nissan? ABSOLUTELY! Georgia R. Ormond Beach More

Very pleasant salespeople The sales people were awesome and very nice. The finance person was very rude. Thanks to miscommunication, I almost ran out of gas before I got home. The sales people were awesome and very nice. The finance person was very rude. Thanks to miscommunication, I almost ran out of gas before I got home. More

Best experience!! Working with Gary Malloy was the best experience ever! Smooth and painless. He was patient and professional. I would highly recommend him to all famil Working with Gary Malloy was the best experience ever! Smooth and painless. He was patient and professional. I would highly recommend him to all family and friends More

Service Department- Wow! On August 8, I was traveling from Tampa to Charleston for a high school reunion. I had had the usual service items done prior to the trip (oil change, On August 8, I was traveling from Tampa to Charleston for a high school reunion. I had had the usual service items done prior to the trip (oil change, tires checked, etc). When I got to Daytona, my tire pressure monitoring system came on for a second time. I was concerned that I might possibly have picked up a nail or something. I decided to stop at Daytona Nissan to have the tires checked out. I was met by Josh Whitlock. He listened to my concerns, could see that I was a woman traveling alone, and a bit anxious about the situation. I certainly did not want to have a flat tire on I-95!!! He assured me he would check the tires and get the issue resolved. He was not only professional and courteous, but kind as well. Josh was thoughtful and knowledgeable as he explained the tire pressure issue. He also gave me a courtesy car wash as well which made me smile under the circumstances. I was on the road in no time .... and, shared my experience with several once I got to my destination. Thank you, Josh and Toyota Nissan for turning my moment of being anxious to a memory of the kindness I received at your dealership! More