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DeFilippo Brothers Motor Cars
Prospect Park, PA
121 Reviews
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121 Reviews of DeFilippo Brothers Motor Cars
March 26, 2013
I would like to Thank Steve and Dave for helping me with getting a vehicle upgrade, I just can't stop Smiling......because I got what I wanted. I plan to recommend Deflippo Brothers to someone in need of a getting a vehicle upgrade, I just can't stop Smiling......because I got what I wanted. I plan to recommend Deflippo Brothers to someone in need of a car. Thanks again!!! More
by ladydee0417
Employees Worked With
Steve Dick
Helpful February 17, 2013
I have called many many times trying to get ahold of people and getting hung up through the automated voice service without talking to a single person. Then when I would keep trying to call, I'd get tra people and getting hung up through the automated voice service without talking to a single person. Then when I would keep trying to call, I'd get transferred after being talked to very rudely by serveral people and then hung up on. It took so many phone calls for one question to be answered. The customer service is very angering. I should not have to seem like a problem after giving my business to this dealership. My car has only been purchased a little bit ago and the check engine light has come on four times. They 'fixed' the first time after making me drive an hour to Philly. The small problems still have not been fixed after I brought it to their attention. I had to help them fix a part that they previously 'fixed' because they didn't know which way a part went on. I am not going to be telling anyone to come there if we are getting lemons as cars and bad service to fix the lemons. More
by Kalynfb
Employees Worked With
I don't know any names.
July 31, 2012
I went in that day looking for a specific car and was able to get the car I wanted. Everyone was helpful and great to work with. Steve was also patient, I was there for hours looking at and trying to f able to get the car I wanted. Everyone was helpful and great to work with. Steve was also patient, I was there for hours looking at and trying to find the right car for me and my family. More
by roy2meghan
Employees Worked With
Steve
July 15, 2012
I needed a car had bad credit, they said they would take care of me. Went found a car, I didn't know that it was 3, 000 over the blue book value and within the first day it overheated. They had a tow truck care of me. Went found a car, I didn't know that it was 3, 000 over the blue book value and within the first day it overheated. They had a tow truck pick it up and I didn't have a car for a whole weekend until Monday, and of course not given anything else to drive to work temporarily. Engine light came on after three days of it being fixed, and power locks and lights didn't even work in the car.. talk about being sold a lemon. Then when the payment was due day of they called me 20 times, not even within 24hrs they shut my car off even though I had called and stated the payment would be made next day due to my work hours. I was told as long as I had made a call that they wouldn't but they did shut it off while I was at work. Also the references they call within less than 24hrs of non payment harassing them as well. Worst experience buy my first car. More
by amelia11
Employees Worked With
Dave
July 01, 2012
I needed a car ASAP, the people here are professional as well as friendly, helpful and very dedicated to help out. I will recommend them to everyone I know in need of a car. Thank you again guys!! Lorr well as friendly, helpful and very dedicated to help out. I will recommend them to everyone I know in need of a car. Thank you again guys!! Lorraine Curran More
by rain362
Employees Worked With
Frank and Chris
June 01, 2012
The cars are way too overpriced, they take advantage of people who really needs a vehicle. With bad credit and are not to experienced at purchasing one and sell them a crappy car for 3 times its worth, tha people who really needs a vehicle. With bad credit and are not to experienced at purchasing one and sell them a crappy car for 3 times its worth, that's how they got me. I learned my lesson and I'm stuck paying a load of money for a no t so great car but I will definetly advise anyone to not go there. A 2005 KIA Rio is not worth 15,0000 even brand new and its a basic edition. I have learned. More
by jacobmarrero
Employees Worked With
4
May 16, 2012
I would recommend DeFillippo Brothers. Frank and Dave were very friendly and accommodating. They answered any questions that I had and made sure that I left with a great van. They were a pleasure to de were very friendly and accommodating. They answered any questions that I had and made sure that I left with a great van. They were a pleasure to deal with. John, Jim and the rest of the guys at the service center are great too! More
by Franka226
Employees Worked With
3
May 03, 2012
I am only writing this to forewarn ANYONE looking to buy a car from this place.... here is my "school of hard knocks" review for you to read and decipher in case you decide to experience the DeFilippo buy a car from this place.... here is my "school of hard knocks" review for you to read and decipher in case you decide to experience the DeFilippo experience..... so you might be poor and in a crappy situation.. and have not so great credit...still please do not allow yourself to be swindled by thinking this is your only alternative..... I am and will never foot in this place again ( or places like it too) for a multitude of reasons ... and make note it does not benefit me to comment or not comment at this juncture as we paid for our car in full and always timely payments... and believe me it really killed us to pay $95 a week for 2.5 (130 payments, do the math and add the 1k down payment...!) years on a car worth about 3.5k and 100k miles......so here it goes... First off ...the 5 star ratings on here are CANNED-- do not be fooled...the company is on here like flies on rice to reply to the negative( and descriptive and truthful) comments...... second... beware... 2x book value+ 23+ percent interest... pay 15k for a 3k car basically by the time you are done and interestingly enough, it one of the only places that carfax isn't offered....purchases fleets of auction cars and junk parts installed in car that if go the next day after you bought car is a "TS" situation...weekly payments nightmare ( paid but car can still be shut off!) are a whole other thread... ...extended warranty covers almost nil and I could go on-- steer clear of this dealer...avoid them at all costs...the one thing they will do is pretty much give credit to anyone but that will not affect your credit score even if your payments were pristine. BTW...Premier and DeFilippo are owned by same person, perhaps not so obviously but not too hard to figure out. In house credit line and as I mentioned, not one of the 3 credit reports mention it after 2 years. More
by astuteconsumerJS
Employees Worked With
Brian, Dave and ladies for weekly payments
February 12, 2012
I was very nervious going into this process,not really sure what to expect. They treated me with respect and bent over backwards to find me a car within my price range. They were professional yet I felt l sure what to expect. They treated me with respect and bent over backwards to find me a car within my price range. They were professional yet I felt like we were old friends. I've had very bad experiences buying a car in the past. They made the entire process as smooth and easy as possible. My decision to buy my car was based mostly on the way I was treated and their honesty. More
by mcball1072
Employees Worked With
David and Melody
January 19, 2012
The company gave me a great deal... An awesome down payment...and I'm overall very satisfied with my experience I would definitely refer this company to anyone. payment...and I'm overall very satisfied with my experience I would definitely refer this company to anyone. More
by Phxtech401
Employees Worked With
James
