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DeFilippo Brothers Motor Cars
Prospect Park, PA
121 Reviews
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121 Reviews of DeFilippo Brothers Motor Cars
Helpful January 10, 2012
I gave this rating cause of my expeirience was horrible. I was sold a lemon. I havent even had the car 2 months and its been in the shop 3 times and the dealership dont care as long as they made there quot I was sold a lemon. I havent even had the car 2 months and its been in the shop 3 times and the dealership dont care as long as they made there quotta. My little girls are afraid to ride in the van cause they are afraid something will happen cause it keeps breaking down. I told the dealer something was wrong and he kept saying it was a great car it was awesome. Plus when he told us how much we needed down we got it showed up and he only had one car to show us. And he knew we really needed a car. I've already reported the dealership to the bbb for lemon I was sold. I've missed work cause it keeps breaking down. It over heated and needed work and david gave us the numbers to call and said he would take care of it then when it was done he denied it and we had to pay. Cause at that point we didnt even have the car a month. then our starter went cost us even more money the locks dont work and the windows are broken. Thanks alot for the crap you over charged me for over a thousand dollars more. I would not recommended you to any body, and you better start really checking out ur cars before you sell them to people before you go out of bussiness. I really needed the help and dont have a lot of money at all but as long as you get ur sale you dont care how unsafe a car is that you sell to someone especially when they have small children. And now I'm stuck with this van cause I dont have the money to get something else. I'm sure the bbb will be contacting you shortly for the sale of my van. And about all the money ive had to put in it that i dont have and I've only had it 3 months. Way to go. More
by tjcrusin
Employees Worked With
david
January 03, 2012
WHEN I BOUGHT THE CAR IN SEPTEMBER EVERTHING WAS FINE. THEN JUST 3 WEEKS AGO ON A SUNDAY AT 5:30 AM I WENT TO START MY CAR BECAUSE I HAD WORK AT 6 AM AND THE CAR WOULDNT START. IT WAS SHUT OFF. I COULDNT THEN JUST 3 WEEKS AGO ON A SUNDAY AT 5:30 AM I WENT TO START MY CAR BECAUSE I HAD WORK AT 6 AM AND THE CAR WOULDNT START. IT WAS SHUT OFF. I COULDNT GET A HOLD OF ANYONE. FINALLY MONDAY AT 2PM AFTER SEVERAL CALLS I GOT THEM TO TURN IT BACK ON. I HAD MADE MY PAYMENT, ACTUALLY MY $ COMES OUT DIRECTLY FROM MY ACCOUNT EVERY FRIDAY. THEY TOLD ME THE ISSUSE WAS THAT MY ACCOUNT WASNT RENEWED? BASICALLY SOMEONE DIDNT PUT A CODE IN AFTER MY PAYMENT. SO I TRIED CALLING TO RESOLVE THE ISSUE BECAUSE THIS IS UNACCEPTABLE! THE SUNDAY BEFORE XMAS AND I LOST TIME AND A HALF. I COULDVE LOST MY JOB! I CALLED ATLEAST 15 TIMES AND LEFT MESSAGES FOR DAVE GILLS AND ANOTHER GUY. STILL TO THIS DAY I HAVE NOT RECIEVED A CALL BACK. THATS WHAT PISSES ME OFF! I UNDERSTAND STUFF HAPPENS BUT I CANT EVEN GET A PHONE CALL BACK? WHEN I BOUGHT THE CAR I HEARD HOW FAMILY ORIENTED THEY WERE AND JUST CALL US ANYTIME. THATS A BUNCH OF BULL!!! THEY ARE VERY UNPROFESSIONAL!! I GUESS I WONT HOLD MY BREATH WAITING FOR A CALL BACK. KEITH MIECZKOWSKI More
by pknauer
Employees Worked With
dave
December 28, 2011
I purchased a 2004 four door used car from this dealership and they were very professional. Everything went very well and I could not have asked for a better dealership to purchase from. I love th dealership and they were very professional. Everything went very well and I could not have asked for a better dealership to purchase from. I love the car and I have had no problems. More
by Inez63
Employees Worked With
Frank
October 26, 2011
My experience from this place was bad from the service department.....i dont understand how they didn't inspect the car before they sold it to me.... first off there was no seat belt, seat belt was cut of department.....i dont understand how they didn't inspect the car before they sold it to me.... first off there was no seat belt, seat belt was cut off ....til this day i'm still waiting for a seat belt 2nd my antifreeze was leaking out of no where of the first wk i bought the car...3 the mechanic who work on my car missed diagnose my car when the whole time it need a gasket and couples of times it was over heating.... 3 o2 sensor damage, CD player also damaged and found a CD inside the player when i bought the car. Isn't there job to check the whole car before they sell it....seems like to me it wasn't inspected really well. So basicly i will never go down for any auto service from them because it seems like they are not doing there job to well. More
by aparrilla
Employees Worked With
general Manager, service department
October 25, 2011
This dealership has been my worst nightmare come true I bought a 04 neon from them with a 2 year extended warranty. There price was 10,000 for a used neon with 106,000 miles on it. The price is more then d bought a 04 neon from them with a 2 year extended warranty. There price was 10,000 for a used neon with 106,000 miles on it. The price is more then double of kelly blue book value not to mention intrest rate. Within the first week of having the vehicle it had to be serviced for a check engine light. The employees were extremely rude giving the customer attitude and had a non caring attitude. Within my 30 days of having the vehicle it brokedown on me due to my transmission leaking fluid. The car went to the service center i was then told that my lines were bad. The next day they called me and told me my car was fixed and to come pick it up so i did. ON MY WAY HOME my car broke down agian same problem!!!! So once agian i get my car towed up there. They call me the next day and tell me my car is fixed and i asked them what they did to fix it. They told me that it was my transmission lines agian and i asked how is that possible. They tell me that the mechanic said he installed the first time a line that was TOO SHORT and said that there was still a HOLE in my line!!! My question is why wasnt my car fixed right the first time and to top it off they told me they had used parts laying around and thats what they put on my car! At this point im very fustrated so they tell me to come get the car. This time the car makes it to my residence i park it where i make sure there is no type of fluid on the road underneath my parked car. 2 hours later i check my car and find that theres spots of fresh transmission fluid on the ground directly underneath the trasmission pan. This is strike 3. They still have not yet fixed my car a month later and im having the same consecutive problem. They allow there mechanics to do mickey mouse work on there customers vehicles. THE WORST CAR DEALERSHIP EVER!!!!!!! More
by Honeydip89
Employees Worked With
Sandy
October 17, 2011
Thanks guys the service was great. Most credit repair places would say you're approved for this in point to a car at Defillipo brothers I chose the cars I wanted to test. I drove off the lot in a JAG nee places would say you're approved for this in point to a car at Defillipo brothers I chose the cars I wanted to test. I drove off the lot in a JAG need I say more More
by kiawoodson
Employees Worked With
Jimmy
October 05, 2011
My husband and I have unfortunately fell on hard times which has damaged our credit so we turned to Defilippo Bros for help and we were able to finance our cars with them. We just purchased our fifth car which has damaged our credit so we turned to Defilippo Bros for help and we were able to finance our cars with them. We just purchased our fifth car with them. We haven't had any issues with service repair; although we would love if they incorporate rental cars if the cars should need repair. Having children makes it difficult to depend on just one car while one is being fixed. Staff is very helpful and friendly and having the option to purchase an extended warranty for a very low price is great!! My husband and I recommend Defilippo Bros to anyone who has fallen on hard times and needs financing for a car. More
by jsharpe
Employees Worked With
James and Dave
September 13, 2011
Went to Deflippo Brothers to get a used car due to the fact that I dont have a perfect credit score. Not only did they get me into a car they also gave me a few tips on how to improve my score on my own. fact that I dont have a perfect credit score. Not only did they get me into a car they also gave me a few tips on how to improve my score on my own. They also got me in and out with in a reasonable amount of time, unlike most car dearlerships. My overall experiece was great! More
by Samantha81
Employees Worked With
Dave and Frank
