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DeLacy Ford

Elma, NY

4.5
170 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs. We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase. Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles. For more information, please visit our website, www.delacyford.com.
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3061 Transit Rd

Elma, NY

14059

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Showing 170 reviews

December 17, 2015

Truly Awesome :-) I bought my used HHR in August of 2014. When my salesman dropped the ball on a few things, Sean Kelley was there to help me and has been helping me fo More

by Janice46
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kelley
August 03, 2015

Awesome Great deal. Awesome sales person. My third car from delacy. Will keep going back. Would recommend to anyone and everyone! Only five star I would give More

by Cscots72
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin dargan
August 03, 2015

Service The employees of the service department are always helpful and courteous. We will continue to travel the necessary distance to have our truck service More

by Chris1947
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Schafer
August 02, 2015

Service Great as usual service managers can show more friendliness also every time I made an appointment online they never have papperworkandhave to check on More

by Daws
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
August 01, 2015

Service The people working at DeLacy Ford are awesome. They continue to do a great job. I will continue to bring my truck there if service is needed. Very More

by Barbsford
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
James Schafer
August 01, 2015

Very helpful, professtional The internet staff was very responsive and referred me to salesperson Ken who carried the ball the rest of the way. I was kept informed as to when the More

by rtmsluci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Jennifer, Sue
July 31, 2015

Test drive to Purchase Went into to test drive and leased an Explorer. Delivery date next day. Salesperson was helpful and friendly. Easiest car buying I ever experienced. More

by cherys71
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Joe Morey
July 31, 2015

I was a week early I scheduled my appt for Friday - but was really 7/31 instead of 7/24 - my bad. They were able to fix it anyway and did a great job! I live in Akron More

by timc
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
July 30, 2015

service for escape Service is great every time.Never have a problem getting the car in to be looked at. JOE DERASKI should be COMMENDED !!! Will always bring my cars th More

by K T G SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE DERASKI
July 29, 2015

Car buying made easy The experience of buying a new car was made easy & pleasant with DeLacy Ford. Salesperson was helpful & courteous. Easiest car buying experience I've More

by cball47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Stroze
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