DeLacy Ford
Elma, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 170 reviews
Truly Awesome :-) I bought my used HHR in August of 2014. When my salesman dropped the ball on a few things, Sean Kelley was there to help me and has been helping me fo I bought my used HHR in August of 2014. When my salesman dropped the ball on a few things, Sean Kelley was there to help me and has been helping me for the past year. He is always friendly and helps me get the best deals , whether it's on tires or maintenance for my vehicle. He always makes sure I'm taken care of and I leave a happy. Sean Kelley is the best. I will continue to purchase my vehicles from DeLacy Ford just for the experience in the service department. More
Awesome Great deal. Awesome sales person. My third car from delacy. Will keep going back. Would recommend to anyone and everyone! Only five star I would give Great deal. Awesome sales person. My third car from delacy. Will keep going back. Would recommend to anyone and everyone! Only five star I would give 10 More
Service The employees of the service department are always helpful and courteous. We will continue to travel the necessary distance to have our truck service The employees of the service department are always helpful and courteous. We will continue to travel the necessary distance to have our truck serviced there. More
Service Great as usual service managers can show more friendliness also every time I made an appointment online they never have papperworkandhave to check on Great as usual service managers can show more friendliness also every time I made an appointment online they never have papperworkandhave to check on computer if in fact I did have an appointment More
Service The people working at DeLacy Ford are awesome. They continue to do a great job. I will continue to bring my truck there if service is needed. Very The people working at DeLacy Ford are awesome. They continue to do a great job. I will continue to bring my truck there if service is needed. Very fast. More
Very helpful, professtional The internet staff was very responsive and referred me to salesperson Ken who carried the ball the rest of the way. I was kept informed as to when the The internet staff was very responsive and referred me to salesperson Ken who carried the ball the rest of the way. I was kept informed as to when the car would arrive at the dealership and Ken worked with me to get the very best deal. I had an unusual calendar for delivery and that was not a problem. He said DeLacy prides itself on being customer friendly. It shows. More
Test drive to Purchase Went into to test drive and leased an Explorer. Delivery date next day. Salesperson was helpful and friendly. Easiest car buying I ever experienced. Went into to test drive and leased an Explorer. Delivery date next day. Salesperson was helpful and friendly. Easiest car buying I ever experienced. Thanks DeLacy Ford !! More
I was a week early I scheduled my appt for Friday - but was really 7/31 instead of 7/24 - my bad. They were able to fix it anyway and did a great job! I live in Akron I scheduled my appt for Friday - but was really 7/31 instead of 7/24 - my bad. They were able to fix it anyway and did a great job! I live in Akron and it's a distance to DeLacy - but it is work the trip. More
service for escape Service is great every time.Never have a problem getting the car in to be looked at. JOE DERASKI should be COMMENDED !!! Will always bring my cars th Service is great every time.Never have a problem getting the car in to be looked at. JOE DERASKI should be COMMENDED !!! Will always bring my cars there for service. More
Car buying made easy The experience of buying a new car was made easy & pleasant with DeLacy Ford. Salesperson was helpful & courteous. Easiest car buying experience I've The experience of buying a new car was made easy & pleasant with DeLacy Ford. Salesperson was helpful & courteous. Easiest car buying experience I've ever had. More



