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DeLacy Ford

Elma, NY

4.5
170 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs. We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase. Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles. For more information, please visit our website, www.delacyford.com.
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3061 Transit Rd

Elma, NY

14059

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Showing 170 reviews

July 27, 2015

fixed window that would not go up. I called the dealer repair shop as soon as I found out my window was not working. They said to bring the car right in and they would try to fit it in More

by 1lovemike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
July 24, 2015

Friendly, fast service everytime Service is great every time. Friendly staff. Helpful, quick, and not pushy about add ons. Their new lounge area looks great too. I will definite More

by HappyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolly
July 24, 2015

Great Experience Service is always professional, courteous and friendly. My experience is always good. Any everything is done in a timely and efficient manner. I nev More

by capsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
July 23, 2015

6 stars If I could give an extra star I would. A very Awesome experience at Delacy and they and their service department are very highly recommended. More

by Tom T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kelley
July 23, 2015

GOOD SERVICE GREAT SERVICE , GOOD STAFF TO WORK WITH ALLWAYS CHECK IF ANY RECALLS ARE FOR OUR CAR HAVE A SHUTTE FOR SERVICE & REPAIRS THANKS TO ALL IN SERVICE More

by SKIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOLLY
July 22, 2015

Recall service This was my first experience with recall service at the dealership although I've had all routine service done there. As with routine service work I wa More

by shem47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service desk staff
July 22, 2015

Factory Recall Since I live alone, of course I wasn't happy to receive a recall in the mail about seven weeks after purchasing my new car. I was very pleased with t More

by PamelaJ
Recommend Dealer
Yes
Employees Worked With
Service Desk and Shuttle Service
July 21, 2015

They were wonderful and very helpful They were great to work with and let me take the car for the day before I actually bought it. They were very accommodating and friendly More

by Pat14219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
July 21, 2015

Good and knowledgable workers Wonderful team of mechanics. Staff is always personable and willing to help. Always quick and efficient with their work. I have never had a bad experi More

by berner93
Recommend Dealer
Yes
Employees Worked With
Joe Doraski
July 20, 2015

great experience Response to my Web site request was answered very quickly. Had the deal 90% done before I even went to the dealer. No game playing at this dealership, More

by joshua2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dargan
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