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DeLacy Ford

Elma, NY

4.5
170 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs. We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase. Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles. For more information, please visit our website, www.delacyford.com.
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3061 Transit Rd

Elma, NY

14059

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Showing 170 reviews

July 19, 2015

car inspection I always take my car to the dealership now for service. I never used to because I felt they were more expensive but realized over time that the other More

by Robert25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Kelly
July 14, 2015

Fixed recall problem quickly and courteously. So far so good, with two service jobs. Am pleased with service and personnel and would recommend dealership to potential customers. Quick and to the More

by fidodog123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
July 11, 2015

FAST AND WELL DONE SERVICE ARRIVED ON TIME ,TAKEN CARE OF PROMPTLY AND WAS DONE QUICKLY AND WAS ON MY WAY WITH AN AFFORDABLE BILL. IASK FOR NOTHING ELSE!!!! AND THE COFFEE WAS F More

by DENNIS FROM COLDEN
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DO NOT RECALL
May 08, 2015

Great Deal Friendly sales people, not pushy. Very happy with the whole process. Got a great truck at a great price. Would tell others to get a Ford here. More

by jkski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 04, 2015

very great friendly place Very great place to go. Highly recommend. Very friendly people great sales personal. Service personal are friendly and everyone is willing to help you More

by mike mcbride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McCormick
May 02, 2015

Car out of storage As always, DeLacy is efficient, prompt and always reliable with their diagnosis and car repair/maintenance. This sums up all I want to say. jm More

by Jmarchetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolly
April 25, 2015

Great Service Delacy's Collision Shop does excellent work and Tommy Walsh is an asset to your dealership (very polite, courteous, honest, and cares about the custom More

by Escape13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Walsh
April 24, 2015

AWESOME MY WIPER MOTOR BROKE IN A RAIN STORM ON THE WAY HOME FROM WORK.I WAS LEAVING THE THE NEXT MORNING AT 4:00 AM.IT WAS 7:00PM WHEN THE MOTOR BROKE.I WAS More

by rick14224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DORASKI SEAN KELLY
April 24, 2015

Willingness to satisfy customer requests Management intervention resolved miscommunication. I was very pleased with the efforts and level of involvement that senior management made to resolv More

by joemc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Delcay, Ralph Johnson
April 24, 2015

With a appointment, things moved along while I waited. As I stated before when I made appointment, I have to wait as I only have the one vehicle and it is too far to drop it off and run back and forth more More

by BFD2440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Karosik, Joe Doraski
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