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DeLacy Ford
Elma, NY
148 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs.
We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase.
Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles.
For more information, please visit our website, www.delacyford.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 22, 2021
Very helpful, super serviceable, great
atmosphere...willing to go the extra mile for the costumer!! I very very strongly recommend this place. They got me a great vehicle for a very reason
More
by normanmelendezjr35
Employees Worked With
David (i think, not sure)
December 23, 2020
Service is terrible I was sold and women like her the
very first day I left out the parking lot the car engine light came on I had to have spark plugs replaced the battery replaced they had to take it to
More
by coco
Employees Worked With
Jen patrick higgins clyde
December 06, 2020
Service after the sale was non existent. At pick up, the
car was not detailed, as promised. Some jr. salesman sped through the cabin tour and was rather rude. There was no front license plate bracket, and h
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by Margaretdr
Employees Worked With
Kevin
Dealership Inventory (238 Vehicles)
Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- Internet Express Service
- Online Appointment Scheduling
- Online Service Tracking
- Shop at Home Program
