
DeMaagd GMC Nissan
Battle Creek, MI

Filter Reviews by Keyword
By Type
Showing 28 reviews
Not pleased with the customer service or the actual service. Have to agree this place has went downhill over the years. Was once a place I could rely on for honest reliable repair. Just took my car and service. Have to agree this place has went downhill over the years. Was once a place I could rely on for honest reliable repair. Just took my car and $830 later and 20 miles down the road engine light comes on engine still sputtering and diesel’s when I shut it off. Just curious what did they actually fix? More
Needed new tires and stopped in, Tony the service manager was very friendly and got tires for me and had me up and running in a day...Very easy to work with and timely..will definitely go back again was very friendly and got tires for me and had me up and running in a day...Very easy to work with and timely..will definitely go back again More
DeMaagd Collision and service center took great care of my Chevrolet and had me back on the road in no time flat. I will gladly return in the future my Chevrolet and had me back on the road in no time flat. I will gladly return in the future More
Shawn is always so helpful and Tony Hagan is a great service manager and took care of my car and was great to work with and Lisa is sweet and kind and helpful as well. Highly recommend these folks in se service manager and took care of my car and was great to work with and Lisa is sweet and kind and helpful as well. Highly recommend these folks in service and they open Saturdays which is huge with my busy schedule More
I will NEVER take my 2013 Terrain to this establishment ever again.. poor customer service.. Tony service manger is a joke! He never takes your calls or returns calls ... avoidance at it’s best! ever again.. poor customer service.. Tony service manger is a joke! He never takes your calls or returns calls ... avoidance at it’s best! More
Service bill was not the same as I agreed. They put stuff of my car I didn't approve to be done. The bill was more then I was told when i dropped it off. Now, bunch of extra's stuff that i have They put stuff of my car I didn't approve to be done. The bill was more then I was told when i dropped it off. Now, bunch of extra's stuff that i have no clue what it does? More
Quick service Had an issue with new vehicle...did not have appointment, stopped in, Andy was very friendly, figured out who could help me with problem...short time Had an issue with new vehicle...did not have appointment, stopped in, Andy was very friendly, figured out who could help me with problem...short time later I was on my way! More
Bad service - Update 12/11 Incident has been handled Update to my review. Jim DeMaagd reached out personally to us to make the situation right and apologized. He offered us some free service which we d Update to my review. Jim DeMaagd reached out personally to us to make the situation right and apologized. He offered us some free service which we didn't want as it's about trust. Although this was not a recent event, the service manager (Doug Baker) at the time of the incident was let go for an unrelated issue to my understanding. Thank you, Jim. Poor service. Two immature service techs decided to take my husband's car for a joyride and thrash it. This was not a test drive. My husband and the dealership knew exactly what work needed to be done which did not require a test drive. A family member witnessed the incident as it happened. Plus, we have photo evidence to clearly identify both employees involved. When this situation was brought to the service manager's attention, he denied the incident from happening and then further danced around the issue. DaMaagd lost our trust and our business. More
Horrible sales service, I was the first to call and arrange to see a vehicle and was notified an hour beforehand that it was sold. This was 5 minutes after the sales guy Dan Walker asked me to send him arrange to see a vehicle and was notified an hour beforehand that it was sold. This was 5 minutes after the sales guy Dan Walker asked me to send him a picture of my credit card over a text message. Wasn’t real fond of dealerships to begin with and I’ll be sure never to buy anything here. I asked about putting in a deposit on Saturday. Monday afternoon Dan emailed me back to say he would make sure the vehicle was there for me to buy. I have the texts and emails if anyone would care to see them. Which I highly doubt other then the BBB who I’m contacting now. More
Purchase a used car The Salesman was knowledgeable,friendly and listened to you regarding the vehicle you're looking to purchase. Explained the ins and outs of the car. The Salesman was knowledgeable,friendly and listened to you regarding the vehicle you're looking to purchase. Explained the ins and outs of the car. More