Update to my review.
Jim DeMaagd reached out personally to us to make the situation right and apologized. He offered us some free service which we didn't want as it's about trust. Although this was not a recent event, the service manager (Doug Baker) at the time of the incident was let go for an unrelated issue to my understanding. Thank you, Jim.
Poor service. Two immature service techs decided to take my husband's car for a joyride and thrash it. This was not a test drive. My husband and the dealership knew exactly what work needed to be done which did not require a test drive. A family member witnessed the incident as it happened. Plus, we have photo evidence to clearly identify both employees involved. When this situation was brought to the service manager's attention, he denied the incident from happening and then further danced around the issue. DaMaagd lost our trust and our business.