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DeMontrond Chevrolet

Texas City, TX

not yet
rated
179 Reviews

3220 Gulf Freeway

Texas City, TX

77591

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179 Reviews of DeMontrond Chevrolet

May 06, 2015

2015 Suburban My Wife and I bought a 2015 Chevrolet Suburban LT 4X4 in Tungsten Metallic with Jet Black interior, Charles Lozano worked diligently to find the one w More

by Norman DiSalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Lozano, Amy Fraser
May 13, 2015 -

DeMontrond Chevrolet responded

Thank you so much for taking the time to share your experience at DeMontrond Chevrolet with others Mr. DiSalvo. We really appreciate your kind words. I will be sure to let Nancy and Charles know how pleased you were with your purchasing experience. Don't forget, we are always here for you.

May 04, 2015

service on my husband truck All good with the service all personal only problem I had they didnt wash my truck after the oil change and tires where not balance at all had to take More

by truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Kalil
May 04, 2015 -

DeMontrond Chevrolet responded

I do apologize that we didn't get to complete the wash and were unable balance the tires on your truck. If you have the time, we would like to offer you a free wash when it is convenient for you to come back in. Unfortunately, we can only rotate your tires (which we did). The aftermarket wheels and tires you had placed on your vehicle are to large for our balancing machine. I do sincerely apologize for the inconvenience.

May 02, 2015

Happy Customer! Demontrond has great service. My salesman, Tony, was awesome. He has even called a couple times since my purchase just to check in with me, and make More

by Chevy1500
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fraser, Tony Victoria
May 04, 2015 -

DeMontrond Chevrolet responded

Thank you for taking the time to share your experience at DeMontrond Chevy with others. We appreciate having the opportunity to earn your business, and I will be sure to let Tony know that you are very happy with your purchase.

April 22, 2015

Went above and beyond My experience at DeMontrond has completely changed the way I feel about dealerships. Tony was very knowledgeable about the inventory, which made the p More

by Doug H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fraser, Tony Victoria
Apr 22, 2015 -

DeMontrond Chevrolet responded

Thank you for sharing your experience at DeMontrond Chevy with others Mr. Hale. I will be sure to let the team know how pleased you are with your purchasing experience. Please know that we will always be here for you for all your automotive needs.

March 21, 2015

Service I took car in for service and they were busy and not able to finish when i needed to leave.Abraham had me a rental unit up front in a jiffy. Thanks More

by badger7262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham
Apr 21, 2015 -

DeMontrond Chevrolet responded

Thank you so much for taking the time to share your experience at DeMontrond Chevy Service with others Myron. I will be sure to let the team know how pleased you were with your visit.

March 16, 2015

My forever dealer I bought a 2014 Silverado from DeMontrond. Dave, Charlie and Amy are the greatest. I will and have referred other people to these guys. They were a More

by mike powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Lozano, Amy Fraser, David Dorman
December 09, 2014

I would certainly use Demontrond Chevy again. I have used the Demontrond Family of dealerships for years with GM trucks, Kia, Volkswagen, and Jeep. This is my First Sports Car, and I am glad I b More

by JeffSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Johnson, Amy Fraser, Gary Easterling
Dec 09, 2014 -

DeMontrond Chevrolet responded

Wow, thank you for your kind words and sharing your experience with others. We truly will be there for you before and after the sale. Note: That Stingray is AWESOME!!!

November 19, 2014

Recent service visit Just a quick note to say that Anna Kalil really makes the difference for me. I feel right and home and I really feel like she takes my business person More

by Karenelizabethhayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Kalil
Dec 09, 2014 -

DeMontrond Chevrolet responded

Thank you for sharing your experience with others. Anna truly cares about all of her Guests. I will be sure to share your praise with her.

November 13, 2014

My buying experience I searched for this vehicle online. When I called the dealer, Gary Eastling was the sales person who handled the sale. I traveled in from out of sta More

by Bdufrene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fraser, Gary Easterling
Dec 09, 2014 -

DeMontrond Chevrolet responded

Thank you for sharing your experience with others and taking the time to post this review. We appreciate that you chose us for your Vehicle purchase.

September 27, 2014

False advertising Dealer advertised new 2014 Chevy Silverado 1500lt crew at a certain price but would not honor it. The ad, which was told to Demontrond, had not discla More

by taylorschwablaw1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom, Tania, Michele
Dec 09, 2014 -

DeMontrond Chevrolet responded

Thank you for sharing your experience at DeMontrond Chevrolet. We would like to apologize for any confusion that occurred in regards to the Manufacturers rebates and Dealer Ads. In looking at the disclaimer on the website that your internet lead came from, the disclaimer is present. I believe this is the vehicle you were interested in as seen on DeMontrond.com - http://goo.gl/7MA8ub. The disclaimer is at the bottom of the page for every vehicle we have in stock. We strive for full disclosure and have disclaimers on all pages of our websites, and we honor those prices. Please take a look at the disclaimer and you will see that the "DeMontrond Price is MSRP less all Rebates and Dealer Discounts." We do apologize for not communicating that Vin Etch was added to this particular vehicle and not reflected in the internet price. That is why the Sales Manager, Paul Hopkins, offered to give you the Vin Etch free of charge. I am truly sorry we were not able to earn your trust and your business. We are not a deceptive Dealer. We strive to treat our Guests with respect and fairness. Please take a second look at the disclaimers on all of our web sites and give us a call at 281-337-1100 if you have any further concerns. Ask for the Chevrolet Sales Manager Paul Hopkins. Sincerely,