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113 Reviews of DeMontrond Mazda - Service Center
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September 03, 2019
Superior service Unlike some other places I've been to in the past, Austin and his staff went above and beyond to see my issues were handled promptly and professionall Unlike some other places I've been to in the past, Austin and his staff went above and beyond to see my issues were handled promptly and professionally while maintaining a down to earth, friendly demeanor making the whole process less stressful and easy on me. Thank you again More
by Nathan O.
Employees Worked With
Helpful July 18, 2019
Express Service on Point I brought my car in due to the changing system malfunction light being illuminated. It was almost 7 PM (closing time) and Michael got me in and did t I brought my car in due to the changing system malfunction light being illuminated. It was almost 7 PM (closing time) and Michael got me in and did testing right away to make sure the vehicle was properly handled. It was very quick and easy working with Michael and I left feeling very satisfied and at ease. This service is extremely satisfying to patrons like myself that are not car savvy. Great experience and highly recommend using Mazda of Clear Lake based on the services they provide! More
by mazda car owner
Employees Worked With
Michael Walker
June 13, 2019
Superb Service I found my experience with the service department professional, experienced, knowledgeable, and courteous. However the most important attribute was T I found my experience with the service department professional, experienced, knowledgeable, and courteous. However the most important attribute was TRUST! When you can trust the person you are dealing with it makes for a very smooth tranquil experience. I found Austin to be incredibly honest and intelligent in explaining my vehicles issues. He is such a people person! My experience with Troy, Brian, and Austin means I will be a long lasting customer . . . . and believe me when I have a great experience, I tell my friends and family! I walked in to a clean professional dealership and all my needs were met! My sincere appreciation and thanks to these three gentlemen of Mazda Clear Lake Service Department! More
by Howdy2u
May 06, 2019
they contact me and schedule appointment and get me in/out I just like working with them because there is never pressure to do anything. they list it all and i can get back to them when i want to They alway I just like working with them because there is never pressure to do anything. they list it all and i can get back to them when i want to They always offer a car if they are running behind and i have to be somewhere very polite More
by vsmemaw
Employees Worked With
Michael walker and others since 2013 everyone treats me like they have known me for years, Matt Baum
February 07, 2019
Servicing my Mazda 3 car The online appointment scheduling was very good. I mainly went for oil change and I had a good experience end to end. Thank you team! The online appointment scheduling was very good. I mainly went for oil change and I had a good experience end to end. Thank you team! More
by Sudhar L
Employees Worked With
Robert Deleon
February 04, 2019
Great service Took in our Mazda 6 for some service work and Kaitlyn and Brian did a outstanding job helping us out they made us feel like family and the work was p Took in our Mazda 6 for some service work and Kaitlyn and Brian did a outstanding job helping us out they made us feel like family and the work was performed quick. More
by Mazda6
Employees Worked With
Kaitlyn , Brian Shute
September 12, 2018
These guys are great Friendly, knowledgeable , good listeners, very informative , and no pressure. It is a pleasure to do business with these guys. I always feel that they Friendly, knowledgeable , good listeners, very informative , and no pressure. It is a pleasure to do business with these guys. I always feel that they are honest and have my best interest in mind. The only improvement that would have made my visit better, would have been to have a donut with the great coffee the have available. Thanks for the great service and advice guys. More
by rleblanc173
Employees Worked With
Dustin Stookey, Mikal McClendon
September 11, 2018
Do not know why our vehicle will not start Thank you for your exceptional service! Brian, was very knowledgeable and helpful! Thank you for your years of experience and service! Best regar Thank you for your exceptional service! Brian, was very knowledgeable and helpful! Thank you for your years of experience and service! Best regards, The Meades More
by mmeade
Employees Worked With
Brian Shute
June 14, 2018
Great experience David à nouveau nous a été d'une aide précieuse. L'installation de la plaque définitive se fait en un instant et la pile d'un des jeux de clé qui ne m David à nouveau nous a été d'une aide précieuse. L'installation de la plaque définitive se fait en un instant et la pile d'un des jeux de clé qui ne marchait pas a été remplacée gratuitement. Le service est rapide, professionnel et toujours avec le sourire! More
by Juju
Employees Worked With
David Garcia
June 13, 2018
Excellent customer service and work I had some work done recently on my Mazda 3 2015, which I bought there at MCL, and I'm always impressed with the professionalism and courtesy of this I had some work done recently on my Mazda 3 2015, which I bought there at MCL, and I'm always impressed with the professionalism and courtesy of this service department. When I need a loaner vehicle, it's part of the process. They get me in and out of there quickly each time, and if the problem is more intricate, they stick with it until it's figured out. Love these folks! Staff member I have dealt with most is Brian Schute. Thanks and will keep coming back with my vehicle needs. More
by K Haveman
Employees Worked With
Brian Shute
