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This rating includes all service center reviews, with more weight given to recent reviews.
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2,760 Reviews of DePaula Ford - Service Center
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July 21, 2023
Jayson Newell and Luis Correa are superstars at customer service! I recently had an emergency situation with my vehicle, and they came to my assistance in a big way, This what keeps me coming back to DePau service! I recently had an emergency situation with my vehicle, and they came to my assistance in a big way, This what keeps me coming back to DePaula Ford car after car. THANK YOU guys!! More
by PORTSCHUYLER
Verified Customer
July 20, 2023
truck service is excellent, we’ve been using your service since 2001. Thank you service department. service since 2001. Thank you service department. More
by H.W.Acker@Son
July 20, 2023
Luis an Jason were very helpful. They made sure everything was that was being done a needed for my truck. Luis made sure he ordered the other 2 tires needed for my truck. Jason Kevil They made sure everything was that was being done a needed for my truck. Luis made sure he ordered the other 2 tires needed for my truck. Jason Keville also did his best to make sure I was properly taken care off. More
by dlegresley7
July 19, 2023
I fully appreciated the fact they worked me in for service since I am from out of the area. Friendly staff and very will to accommodate us while servicing my vehicle. service since I am from out of the area. Friendly staff and very will to accommodate us while servicing my vehicle. More
by arley157
Employees Worked With
John Elmenforf
July 18, 2023
I had my car in to the body shop in March to replace the front bumper assembly and a headlight. The work took 12 days. One week after I got my car back, I was in an accident that cracked my bumper. So I had front bumper assembly and a headlight. The work took 12 days. One week after I got my car back, I was in an accident that cracked my bumper. So I had it in the body shop and this time, FOR THE SAME EXACT WORK, it took 26 days. More
by CNEWTON4
Employees Worked With
Collision center
July 17, 2023
Excellent professional customer. Service They had no problem explaining to me in detail about what's going on with my vehicle? Service They had no problem explaining to me in detail about what's going on with my vehicle? More
by nasif123phillips
Employees Worked With
July 15, 2023
We was have a appointment for key and programming, but when we was there they've said we don't have a key so you have to prepay for the key we ordered after order. We will call you then you can come and w when we was there they've said we don't have a key so you have to prepay for the key we ordered after order. We will call you then you can come and we will programming More
by ameerhamzagt
July 15, 2023
The staff in service are straightforward and keep you appraised of everything. No problems ever. Lenny is the guy who I usually deal with. Good representative for De Paula. appraised of everything. No problems ever. Lenny is the guy who I usually deal with. Good representative for De Paula. More
by pgeleta62
Employees Worked With
