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This rating includes all service center reviews, with more weight given to recent reviews.
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2,801 Reviews of DePaula Ford - Service Center
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August 13, 2023
He was great and very friendly. Provided quick service and had my car back to me asap. Provided quick service and had my car back to me asap. More
by SKYDAY31
Verified CustomerEmployees Worked With
August 12, 2023
Lenny was very polite and courteous. My wait time ended up being 30 minutes shorter than originally expected. No complaints. My wait time ended up being 30 minutes shorter than originally expected. No complaints. More
by rjd864
Employees Worked With
August 12, 2023
Excellent service. I would recommend this place to anyone in the capital region area. I’m very satisfied. I would recommend this place to anyone in the capital region area. I’m very satisfied. More
by ebarr28
Employees Worked With
August 11, 2023
Great service,Lenny was Great and my car feels better from the repairs that where done from the repairs that where done More
by Rvernal10
Employees Worked With
August 10, 2023
Comfortable waiting area, snacks, coffee machine and friendly staff members. Very knowledgeable and informative updates on my vehicle friendly staff members. Very knowledgeable and informative updates on my vehicle More
by DJRADIORAHEEM
Employees Worked With
August 10, 2023
East to schedule an appointment! ! Gave me a loaner car to use! Definitely coming back!! ! Gave me a loaner car to use! Definitely coming back!! More
by LBANCROFT24
Employees Worked With
August 10, 2023
Fantastic professional detailed very calm polite awesome took my concerns seriously. Great Great Great Great took my concerns seriously. Great Great Great Great More
by Shayshayg28
Employees Worked With
August 09, 2023
Always a great experience, the entire staff are friendly and happy. They explain what additional work is needed and what may be needed on next service. I have a level of confidence in these people, I've nev and happy. They explain what additional work is needed and what may be needed on next service. I have a level of confidence in these people, I've never had in dealing with a service department at a dealer. I tell everyone to take their fords here. By the way, it's a 20 mile drive for me, and I live 1 mile from a dealer in Latham, that alone should be endorsement enough More
by rmcintosh379
August 09, 2023
He's a friendly individual and knowledgeable about the work that was done to my vehicle. work that was done to my vehicle. More
by Adelossa
Employees Worked With
August 08, 2023
All work preformed was great, fast service for an oil change and ny inspection. Service personnel were very pleasant to work with. change and ny inspection. Service personnel were very pleasant to work with. More
by photog
Employees Worked With
