Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,414 Reviews
4.9

1,414 Reviews

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1414 Reviews of Lenny Farnam

September 20, 2026

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Ok I have done 3 surveys & 1 mail in HOW MANY ARE THERE ? THEY'RE... G R E A T ☆☆☆☆☆☆ More

by CAROLYNGOULD007
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Recommend Dealer
Yes

Other Employees Tagged: Jim Rosamino, Tracie Johnson

September 20, 2026

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Lenny takes great care of his customers! He’s honest and genuine. He’s always a pleasure to work with. More

by John F
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

September 20, 2026

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The service department staff are great, accommodating and very professional. The service department staff are great, accommodating, honest and very professional. I look forward into get in my vehicle service More

by adebayoa
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 19, 2026

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They were very professional and promised me a loaner vehicle. My vehicle was going to be there for four or five days. They got it back to me in three day it was done. More

by guyris39
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Recommend Dealer
Yes

September 19, 2026

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As always, it wasn't long before my car was in tip top shape. A good experience as usual. More

by jdportelli
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 16, 2026

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What I expected They kept informed. Work was done in a reasonable time. New waiting room was nice. More bathrooms than you really need. OK coffee More

by GB
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

September 14, 2026

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Always professional, reliable. Service explained well, never need to return for errors. Would recommend DePaula. More

by QUADRINIA
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Recommend Dealer
Yes

September 13, 2026

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Customer service was exceptional and the services done on my car were very well done! More

by Kgraziadei47
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Recommend Dealer
Yes

September 12, 2026

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Very efficient. Accommodating, service dept was great! And the new waiting area was perfect/clean More

by donner572000
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Recommend Dealer
Yes

September 11, 2026

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Took too much time after I was told it would only take 1. 5 hours, which it took 3 hours! More

by dagoods1
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Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

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