Lenny Farnam

I brought my truck in because of two senor faults cross traffic and blis fault. They kept the truck all day i came to pick up waited forever just to find out the were still working on it. And i needed a ne traffic and blis fault. They kept the truck all day i came to pick up waited forever just to find out the were still working on it. And i needed a new tailight for almost 800 dollars told them i csnt afford and should be under warranty, they said it is because it was damaged. They said it was still okay lights wise but need to clear faults abd after i asked they said they could give me a rental.Next day I didnt go because I saw on my phone that it sat in the parking lot most of the day until the end of day and said they were having troubles resetting faults. Next day I was told will be done and delivered. Which it didn't i showed up had to wait still trying to clear faults. When I got the truck back it still has faults and some features still don't work but don't want to go back cause I don't have time or money to fix. I think the guy i was working with was named Don? Not much help or quick with updates leaving me hanging. I think the guy Chance? Is his name was very helpful and at least got me updates and apologized for the lack of service from. Chance is great More

by careyhiggins Verified Customer Verified Customer

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Mr. Lenny demonstrates exceptional proficiency in articulating the comprehensive range of services offered by Ford. His amiable demeanor further enhances the client experience. articulating the comprehensive range of services offered by Ford. His amiable demeanor further enhances the client experience. More

by BOOHUERTAS Verified Customer Verified Customer

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Order was messed up but Lenny made it happen. He knows what he is doing. Great guy. He knows what he is doing. Great guy. More

by jcareyob Verified Customer Verified Customer

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Staff was amazing and friendley They explained everything And it didn’t break the bank everything And it didn’t break the bank More

by lmgarnett1965 Verified Customer Verified Customer

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Always great explanation of service needed and they present ways to financially pay the bill. present ways to financially pay the bill. More

by DARMOUR3305 Verified Customer Verified Customer

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I got excellent service and I feel that Lenny did an e excellent job on my car. excellent job on my car. More

by 2DIANE228 Verified Customer Verified Customer

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Great experience as always with routine service. Car was ready when promised and no issues with the work that was performed. Car was ready when promised and no issues with the work that was performed. More

by Elaine Verified Customer Verified Customer

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Friendly service Friendly service all work explained well. Loaner car was available when they had to keep my car. well. Loaner car was available when they had to keep my car. More

by ahac99 Verified Customer Verified Customer

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Great service Lenny was helpful, clear in descriptions. We will be back. This word limit is silly We will be back. This word limit is silly More

by aberglund Verified Customer Verified Customer

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Professional and excellent service Friendly and engaging. Clear explanations. I appreciate how quickly our car was serviced. Clear explanations. I appreciate how quickly our car was serviced. More

by aberglund Verified Customer Verified Customer

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