2,707 Reviews of DePaula Ford - Service Center
All of the Service Advisors at Depaula Ford are friendly, knowledgeable and honest. Chance, Luis and Lenny are the best. The technicians that service my daughter's cars take care of them as if they were thei knowledgeable and honest. Chance, Luis and Lenny are the best. The technicians that service my daughter's cars take care of them as if they were their own cars. More
Everyone was amazing and a pleasure to talk to especially Chance my Advisor. And I’m thankful and truly grateful for all your expert advice. Great job and keep it up!! Chance my Advisor. And I’m thankful and truly grateful for all your expert advice. Great job and keep it up!! More
Depaula Ford has outstanding service. I just had an oil change done and bought 4 new tires. They picked up and dropped off my truck with the valet service which is wonderful! I just had an oil change done and bought 4 new tires. They picked up and dropped off my truck with the valet service which is wonderful! More
Work seemed fine but was charged $50 for oil change that I did not ask for. Clearly they could see I did not need one when they ripped off my next service sticker. I went from full Synthetic to whatever c I did not ask for. Clearly they could see I did not need one when they ripped off my next service sticker. I went from full Synthetic to whatever crap they forced on me. More
Lenny was friendly and honest, quickly took care of the service and provided great communication about progress and next steps service and provided great communication about progress and next steps More
Very nice people. Job was carried out quickly and efficiently, and we were very satisfied. Job was carried out quickly and efficiently, and we were very satisfied. More
Lenny is very nice and prompt. He is there to help with any questions I had He is there to help with any questions I had More
Very attentive and kind! I feel comfortable bringing my car to DePaula for all mechanical work. I feel comfortable bringing my car to DePaula for all mechanical work. More
I had a good experience as always. My only challenge was that there wasn’t a loaner vehicle for me and my car was at the dealership for over a week. I did appreciate the valet service My only challenge was that there wasn’t a loaner vehicle for me and my car was at the dealership for over a week. I did appreciate the valet service for the return of my car. More