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DePaula Ford - Service Center

Albany, NY

4.6
2,765 Reviews

2,765 Reviews of DePaula Ford - Service Center

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May 10, 2023

I thought topping off fluids would be included in the but washer fluid was empty today. More

by mtessier75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuhab Noory
May 10, 2023

Whenever I have a question Lenny takes care of it & explains it, he's very helpful, I'm on my 7th vehicle from this location I honestly stay because Lenny is in service, he literally always looks out f More

by theshufelts3
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
May 10, 2023

Lenny was great from the moment I pulled in. Very friendly and courteous. Also, my wait wasn't as long as originally thought, so it was a pleasant surprise. I really, very pleased with my ser More

by maggiemae63
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Outstanding service and professional, knowledgeable employees. They keep you informed every step and the work gets completed on time or ahead of when they say. More

by sclouth952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Lenny kept me informed pleasant and took care of recall that I kept getting letters on even though it was done More

by NJMCCLEARNEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Quick and friendly service, advised me of the status of the vehicle and gave me my live vehicle inspection report. More

by Drw322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Luis was great at what he does. Friendly and helpful. Does not try to sell ne anything I don't need. More

by SHOE2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 10, 2023

They were cautious with my rig and honest with repairs that were not needed. And quick service! More

by nadjapalenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truck center service department. John and Jeff
May 10, 2023

Very helpful and friendly He,s a credit to your dealership and very informative and knowledgeable More

by SEPTEIN
Recommend Dealer
Yes
Employees Worked With
Chance
May 07, 2023

Prompt and courteous svc My experience was handled professionally and promptly. And with professional courtesy. More

by Legendjsp@gmail.com
Recommend Dealer
Yes
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