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This rating includes all service center reviews, with more weight given to recent reviews.
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2,700 Reviews of DePaula Ford - Service Center
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March 30, 2023
The staff in service seem to be hard working and work within my time needs. Very good service. within my time needs. Very good service. More
by Vfarina62
Verified CustomerMarch 29, 2023
Bought a certified preowned truck with a few problems. They did not catch before selling it called service. Got the truck rating and problems rectified very happy and impressed. They did not catch before selling it called service. Got the truck rating and problems rectified very happy and impressed. More
by operations0
Employees Worked With
Not listed
March 29, 2023
Lenny was great. Had me out if the service department sooner than promised. Got my last few Fords from DePaula. Josh H. Is the best. Had me out if the service department sooner than promised. Got my last few Fords from DePaula. Josh H. Is the best. More
by Ljr2667
March 29, 2023
Lenny is 99% of the reason why I purchased 3 vehicles from Depaula Ford. Buying the car us easy but it the service you get afterwards that's satisfied the customer. Lenny is top notch. from Depaula Ford. Buying the car us easy but it the service you get afterwards that's satisfied the customer. Lenny is top notch. More
by DSPRAGU1
March 29, 2023
You have helped so much in the collision department that I will definitely be coming back for a purchase, when I am ready. I will definitely be coming back for a purchase, when I am ready. More
by DLL773.DDL
March 29, 2023
Service work was satisfactory. Scheduling process was atrocious. Scheduled appt for Thursday at 9:30 AM was not completed till noon on Monday. Work consisted of 3 hrs worth of labo Scheduling process was atrocious. Scheduled appt for Thursday at 9:30 AM was not completed till noon on Monday. Work consisted of 3 hrs worth of labor, no materials. More
by jmoshier
Employees Worked With
March 29, 2023
All staff were professional, helpful, positive, friendly and went above and beyond to accommodate me. I’m very pleased with how my car came out. and went above and beyond to accommodate me. I’m very pleased with how my car came out. More
by TLANNI001
March 29, 2023
Lenny and Dick in service are the best! ! Please take good care of them, they are true assets to the DePaula dealership. They are knowledgeable and customer service oriented. I trust them ! Please take good care of them, they are true assets to the DePaula dealership. They are knowledgeable and customer service oriented. I trust them implicitly, and as a single woman, that means the world to me! More
by SHEILALOBDELL
Employees Worked With
Other Employees :
Glenn Cummings - excellent as well!
