DePaula Ford - Service Center

De Paula Ford Dealership has been place of choice for servicing my Ford car for sometime now. Their Service Center runs like a “well-oiled machine” - from the moment I bring my car in to the final stages servicing my Ford car for sometime now. Their Service Center runs like a “well-oiled machine” - from the moment I bring my car in to the final stages of service I’m informed what’s going on with my car. Lenny is great Team Lead at Service Center and I know I can count on Lenny and his Teammates to get my car in good shape for many miles I’m traveling with my car. More

Lenny is five star fantastic! ! Professional, friendly, kept me updated, and resolved issues promptly. Lenny rocks!! ! Professional, friendly, kept me updated, and resolved issues promptly. Lenny rocks!! More

Lenny makes all the difference. Glad he’s back. He was missed. He is great. Glad he’s back. He was missed. He is great. More

Great service I called needed an inspection I was scheduled same day for my f450 regular cab many thanks scheduled same day for my f450 regular cab many thanks More

Lenny and Jason were awesome! I brought my car in for a couple of recalls, turned out I needed a new air filter too. Because 2 cables weren't connected properly, my check engine l I brought my car in for a couple of recalls, turned out I needed a new air filter too. Because 2 cables weren't connected properly, my check engine light came on. To make it right, they detailed my car for free. They made things right - no excuses! I respect that! Thank you! More

Had to chase advisor numerous times. Never called me to give update. I had to find transportation everyday last minute, because I didn’t know if I was getting my car back that day. On th Never called me to give update. I had to find transportation everyday last minute, because I didn’t know if I was getting my car back that day. On the last day of my car being there, Harold the service advisor pawned me off to another advisor because he got a different position within the company. Sorry first and last time I do business with DePaula. Oh by the way, the service on my vehicle was not a warranty job but an out of my pocket job. More

No loaner cars available and I had to hunt my keys down when I picked my car up. I wasn't happy when I picked my car up. I wasn't happy More

Take care of my recall, in a fast and timely manner. It was quick and easy to make an appointment. It was quick and easy to make an appointment. More

I love going to depula they have a great staff that works for them and they're all really knoqwledgeable! My only issue is I've had an open ticket for my transmission since July and keep getting told the par for them and they're all really knoqwledgeable! My only issue is I've had an open ticket for my transmission since July and keep getting told the parts not in. This was started while under warranty. I'm coming up on the end of the warranty and it is still not taken care of. Makes me kinda keel like they're running the timer out so I have to pay for it. More

Professionals Perfectionists The techs and Josh did a fantastic job. I am very pleased with the work. It took longer and was more involved than anticipated. fantastic job. I am very pleased with the work. It took longer and was more involved than anticipated. More