DePaula Ford - Service Center

Great service I called needed an inspection I was scheduled same day for my f450 regular cab many thanks scheduled same day for my f450 regular cab many thanks More

Lenny and Jason were awesome! I brought my car in for a couple of recalls, turned out I needed a new air filter too. Because 2 cables weren't connected properly, my check engine l I brought my car in for a couple of recalls, turned out I needed a new air filter too. Because 2 cables weren't connected properly, my check engine light came on. To make it right, they detailed my car for free. They made things right - no excuses! I respect that! Thank you! More

Had to chase advisor numerous times. Never called me to give update. I had to find transportation everyday last minute, because I didn’t know if I was getting my car back that day. On th Never called me to give update. I had to find transportation everyday last minute, because I didn’t know if I was getting my car back that day. On the last day of my car being there, Harold the service advisor pawned me off to another advisor because he got a different position within the company. Sorry first and last time I do business with DePaula. Oh by the way, the service on my vehicle was not a warranty job but an out of my pocket job. More

I love going to depula they have a great staff that works for them and they're all really knoqwledgeable! My only issue is I've had an open ticket for my transmission since July and keep getting told the par for them and they're all really knoqwledgeable! My only issue is I've had an open ticket for my transmission since July and keep getting told the parts not in. This was started while under warranty. I'm coming up on the end of the warranty and it is still not taken care of. Makes me kinda keel like they're running the timer out so I have to pay for it. More

Take care of my recall, in a fast and timely manner. It was quick and easy to make an appointment. It was quick and easy to make an appointment. More

No loaner cars available and I had to hunt my keys down when I picked my car up. I wasn't happy when I picked my car up. I wasn't happy More

Professionals Perfectionists The techs and Josh did a fantastic job. I am very pleased with the work. It took longer and was more involved than anticipated. fantastic job. I am very pleased with the work. It took longer and was more involved than anticipated. More

Great service prompt and professional thanks fire the work - 15 words is a ridiculous requirement work - 15 words is a ridiculous requirement More

I couldn’t be happier with DePaula fords service. I have had an excellent experience every time I’ve brought my car in. A+ service. I have had an excellent experience every time I’ve brought my car in. A+ service. More

Friendly staff, but not very good communication. Dropped company vehicles off for basic inspections and oil changes and each vehicle took over a day to get finished. This was after I scheduled the a Dropped company vehicles off for basic inspections and oil changes and each vehicle took over a day to get finished. This was after I scheduled the appointments a week in advance. I also had to call repeatedly to check the progress of the vehicles More