Qasim Dawood

Colin was very attentive throughout the process. Will use him again when lease ends. Qasim in Finance was also very attentive even after signing paperwork. I am tickled to death with this Mach-E. Will use him again when lease ends. Qasim in Finance was also very attentive even after signing paperwork. I am tickled to death with this Mach-E. More

by golfruless54 Verified Customer Verified Customer

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Hard to be happy with the interest rates these days but Nick and the Sales Manager, Jim, did everything they could to make sure I was happy and everybody at Depaula Ford were very accomadating. Recommendin Nick and the Sales Manager, Jim, did everything they could to make sure I was happy and everybody at Depaula Ford were very accomadating. Recommending them to everyone. More

by S.maxw311 Verified Customer Verified Customer

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Absolute worst experience. Should have acted upon the red flags earlier. Finance person Tracey took my ss# from a private application I did with chase used it to run my credit Should have acted upon the red flags earlier. Finance person Tracey took my ss# from a private application I did with chase used it to run my credit with another bank including a duplicate application with my own bank. I NEVER once gave her my ss#. She masked the new application as the one I did at home and defrauded me with a higher interest rate. Claimed it was because of an error I made (which wasn’t true). Called chase bank and had them pull the application they did. Right now dealing with filing a complaint with BBB and department of consumer affairs. Also, currently speaking with my attorney on what actions I can take a damages I can seek against the dealership. Called them immediately after I saw they ran my credit. I tried to have them make everything right, but Tracey refused. Even after having chase bank on a 3 way call, she admitted while being recorded by chase and myself that she took my social security number and ran my credit w/o permission or authority to do so. When chase bank said she ran a completely new application, she immediately hung up and disconnected the call. Good thing chase bank has great customer service and is making everything right. Don’t do business with these guys. You will regret it as I am right now. Also, told me that there were 2 keys and after getting the car told me “I’m sorry, there’s only 1.” John was nice but all of them are co conspirators in the schemes they pull. Just to get a commission off of running a credit app, they were all willing to commit fraud. Sales manager is the absolute worst and definitely pressures them all to do shady and illegal things. Stay clear, you’ve been warned. More

by srodubs Verified Customer Verified Customer

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Nick is a great listener and he also can explain the features of the car. I wish much success on his business. features of the car. I wish much success on his business. More

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Josh and Q were great to work with answered all questions and were great to deal with. and were great to deal with. More

by nick@rondack.net Verified Customer Verified Customer

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Josh was great, took care of everything and provided great service. Finance Guy was great,,, great service. Finance Guy was great,,, More

by BKARZ Verified Customer Verified Customer

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Lenny was very helpful and kept me apprised of the progress on my vehicle as it was being serviced. The video of actual work being performed was a great touch, and something I haven't seen from other progress on my vehicle as it was being serviced. The video of actual work being performed was a great touch, and something I haven't seen from other dealership service centers. All the folks at Depaula have been great from my purchase to service, to just asking questions. More

by madanick Verified Customer Verified Customer

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Sales representative Collin was fantastic! Helped my family and I amazingly. Very friendly, and helpful. definitely recommend him 100% Thank you DePaula! Helped my family and I amazingly. Very friendly, and helpful. definitely recommend him 100% Thank you DePaula! More

by maceylerman98 Verified Customer Verified Customer

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I hate buying a car, but my experience at De Paula was great. Everyone was very courteous, professional and efficient. John (the sales person) was very pleasant and went above and beyond to get everything great. Everyone was very courteous, professional and efficient. John (the sales person) was very pleasant and went above and beyond to get everything done that was needed to get me in my new truck. More

by georgiausa Verified Customer Verified Customer

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They made the sale process easy. We’re willing to help fix some small issues with the car to make it as good as new. The staff was personal and easy to deal with. We’re willing to help fix some small issues with the car to make it as good as new. The staff was personal and easy to deal with. More

by ruppcalley Verified Customer Verified Customer

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