DePaula Ford - Service Center

Ron was very helpful, service was fast and everything was as promised they even washed our car. as promised they even washed our car. More

I waited 3 hours for an oil change when I was told up to an hour and a half. I believe they forgot about my vehicle. People who came after me for the same thing left before me. an hour and a half. I believe they forgot about my vehicle. People who came after me for the same thing left before me. More

Service is too slow. Today is 11/22/22. You’ve had my car since 11/9 and you still haven’t looked at the vehicle to tell me what is wrong with the vehicle, let alone p Today is 11/22/22. You’ve had my car since 11/9 and you still haven’t looked at the vehicle to tell me what is wrong with the vehicle, let alone provide a cost estimate or estimated date for when I can get my vehicle back. This is completely unacceptable. More

Luis was beyond helpful and went above and beyond to ensure I was accommodated and my service needs were met ensure I was accommodated and my service needs were met More

We have 2-3 Ford F650 box trucks. DePaula does NOT seem to have an ample parts inventory. This adversely impacts the turn around time to get the trucks repaired and back in service DePaula does NOT seem to have an ample parts inventory. This adversely impacts the turn around time to get the trucks repaired and back in service . More

DePaula is customer service friendly. I appreciate their attentiveness to my requests. Chance in service department was very helpful. I appreciate their attentiveness to my requests. Chance in service department was very helpful. More

Excellent service, timely, professional and experienced team of employees. Will definitely go back when service is needed team of employees. Will definitely go back when service is needed More

Depaula is a dealership I would avoid at all costs going forward. They have no regard for the customer. forward. They have no regard for the customer. More

Very good service. Please with the work that was completed. Would come again if needed Please with the work that was completed. Would come again if needed More

Car was suppose to be ready at the end of the day, dropped it off the night before and it took 2 1/2 days to get the car done. Making appointments 10 days in advance and then having to wait 2 1/2 days dropped it off the night before and it took 2 1/2 days to get the car done. Making appointments 10 days in advance and then having to wait 2 1/2 days to get my car is not acceptable, don’t make appointments if you can’t service the car on time.this isn’t the first time this happened More