DePaula Ford - Service Center

Very well done. Waited briefly getting in and went smooth. Got ride to work with no issues. Exceklent Waited briefly getting in and went smooth. Got ride to work with no issues. Exceklent More

Excellent and professional service. Car looks like brand new. Very personable and friendly. Would recommend Car looks like brand new. Very personable and friendly. Would recommend More

Still waiting for parts to repair damage to our 2022 mazda It’s been 2 months since the original process was started mazda It’s been 2 months since the original process was started More

Luis was very helpful and thorough. Made bringing my vehicle in for service and a recall very streamline. Thank you Luis. Made bringing my vehicle in for service and a recall very streamline. Thank you Luis. More

Professional staff. Great at communication. Always make time to explain services and estimate time service will take. Great at communication. Always make time to explain services and estimate time service will take. More

Service was very helpful and answered my questions clearly! We will return. Thank You for your service! clearly! We will return. Thank You for your service! More

Very poor communication. Disappointed. Brought in for oil change. They put on anti theft lug nuts not requested plus kept all my lug nuts and the anti theft tool that was wit Disappointed. Brought in for oil change. They put on anti theft lug nuts not requested plus kept all my lug nuts and the anti theft tool that was with the car. Service guy said he would provide tool next time I’m in. Broke down and had to have vehicle towed in. Called every other day. Couldn’t get a straight answer. After 2 -1/2 weeks someone finally looked at it. I didn’t know that until I called again and they said a part is backordered and it could be another 2-7 days. My new sales manager called me back and said the car was ready. DePaula had my car for 3 full weeks and they only called me on the 21st day. More

My truck was returned without damage. All work was performed per the work order correctly. All work was performed per the work order correctly. More

Took us in without an appointment and got everything done. Completed the service in less time than anticipated done. Completed the service in less time than anticipated More

Excellent experience with no pressure to purchase suggested service items. Will definitely consider a future vehicle purchase from this dealership, when the pricing and availability become more reaso suggested service items. Will definitely consider a future vehicle purchase from this dealership, when the pricing and availability become more reasonable. More