DePaula Ford - Service Center

My car sat there for weeks untouched. Never communicated with me or returned calls. Always givens excuses for delay but verified my car was just sitting in back lot never even moved when Never communicated with me or returned calls. Always givens excuses for delay but verified my car was just sitting in back lot never even moved when they said they did some work. More

Easy to deal with, professional and courteous. Respectful of your time. Makes things right! And the car looks great. Respectful of your time. Makes things right! And the car looks great. More

I had a great experience buying my new truck . I had trouble with it and got taken care of very quickly I had trouble with it and got taken care of very quickly More

Waiting area is nice and clean, the job was done in a short period of the time. short period of the time. More

The customer service from the people is awesome! The lobby/ waiting area needs some work… yours is outdated, similar to a hospital emergency room lobby. The lobby/ waiting area needs some work… yours is outdated, similar to a hospital emergency room lobby. More

Your staff is very polite and pleasant. Whether it's sales or service. I highly recommend DePaula Ford. Whether it's sales or service. I highly recommend DePaula Ford. More

Excellent Detaling service and pick-up and transport to home. Justin, service manager followed though on the service that was rendered. home. Justin, service manager followed though on the service that was rendered. More

Great communication, car runs great after service, Kept to the estimate price exactly. The major drawback was that it took a month to schedule the car for an appointment, and I got a lot worse during that to the estimate price exactly. The major drawback was that it took a month to schedule the car for an appointment, and I got a lot worse during that month. More

Great experience with Josh. Got me in and out in under the estimated 2 hours. Got me in and out in under the estimated 2 hours. More