Tracie Johnson

Ok I have done 3 surveys & 1 mail in HOW MANY ARE THERE ? THEY'RE... G R E A T ☆☆☆☆☆☆ THEY'RE... G R E A T ☆☆☆☆☆☆ More

by CAROLYNGOULD007 Verified Customer Verified Customer

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They were very professional and promised me a loaner vehicle. My vehicle was going to be there for four or five days. They got it back to me in three day it was done. vehicle. My vehicle was going to be there for four or five days. They got it back to me in three day it was done. More

by guyris39 Verified Customer Verified Customer

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I lost my car suddenly and went to my regular “go to” -DePaula. I had already looked online so I had an idea of what I wanted and my salesman, Nate explained both cars to me and got them out for a test d -DePaula. I had already looked online so I had an idea of what I wanted and my salesman, Nate explained both cars to me and got them out for a test drive immediately. I loved the Bronco and he wrote it up and did all the paperwork. I was able to get it in the afternoon- seamless sale! More

by sbredice Verified Customer Verified Customer

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I found John to be very helpful and he didn't come off as a normal car salesman which I appreciated greatly. They were willing to work with me around price and were very communicative throughout the process. a normal car salesman which I appreciated greatly. They were willing to work with me around price and were very communicative throughout the process. It was a tough decision to switch from Toyota to Ford but it ended up feeling seamless and John was able to find exactly what I needed. My only complaint would be the push to get everything signed right away, which I do understand why however when you work full time and have kids it is challenging to drop everything, fill things out right away, and then get there to sign. I don't blame John for that as I know he was getting pressure to get it done from above. But something to keep in mind as it could have pushed me to go elsewhere due to feeling overwhelmed. More

by cdeluce413 Verified Customer Verified Customer

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We appreciated how we were treated. Didn’t feel pressured when trying to make a deal. Really like how they showed us on a chart what monthly payments would be with different down paymen Didn’t feel pressured when trying to make a deal. Really like how they showed us on a chart what monthly payments would be with different down payments and loan lengths. Very happy there were no surprise fees when it came to signing. More

by Sean T. Verified Customer Verified Customer

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I felt very comfortable working with John my salesman to Jimmy the manager and with Tracy and finance I think you all very much for your help you made it very comfortable. I I drive 45 minutes to work with Jimmy the manager and with Tracy and finance I think you all very much for your help you made it very comfortable. I I drive 45 minutes to work with this dealership/teen and they are worth it thank you. More

by papasmith915 Verified Customer Verified Customer

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I feel that I was fairly treated and felt comfortable during my percase. From John, Jimmy to Tracey all questions were answered. I drive 45 minutes to work with this dealership ( team ) . My Wife and I during my percase. From John, Jimmy to Tracey all questions were answered. I drive 45 minutes to work with this dealership ( team ) . My Wife and I will continue to do so . Thank you all for being so good and your jobs More

by papasmith915 Verified Customer Verified Customer

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I think they are Hands down the best dealership in the capital district area for service and savings! capital district area for service and savings! More

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Excellent service. James C. was especially helpful and professional. If you are in the market for a Ford vehicle, I highly recommend DePaula. James C. was especially helpful and professional. If you are in the market for a Ford vehicle, I highly recommend DePaula. More

by kmikemath Verified Customer Verified Customer

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From beginning to End DePaula Ford, Devin, and every staff member I interacted with was friendly, helplful, and knowledgable. Devin was able to answer every question I could muster, and DePaula gave me staff member I interacted with was friendly, helplful, and knowledgable. Devin was able to answer every question I could muster, and DePaula gave me a great deal on a great car. More

by me32 Verified Customer Verified Customer

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