Tracie Johnson

The team was on their game from the moment I hit the showroom floor. I had test driven a hybrid car at DePaula Mazda, but started to consider an EV. Their conscientious follow up connnected me with Jim showroom floor. I had test driven a hybrid car at DePaula Mazda, but started to consider an EV. Their conscientious follow up connnected me with Jim and Devin. We looked at the inventory and got a test drive. I was given space on the weekend, and Monday morning received a follow up txt. Thursday I was picking up my car. Another associate helped to program my car and finally Tracy took me through the paperwork. Painless process and in less than a week I had my new car. More

by robert.eden.md Verified Customer Verified Customer

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This is the 2nd vehicle I've purchased from DePaula - the first one at DePaula Chevy and now at DePaula Ford. Everyone I know in the Capital Region recommends buying a vehicle here. I love this dealership an first one at DePaula Chevy and now at DePaula Ford. Everyone I know in the Capital Region recommends buying a vehicle here. I love this dealership and they have great vehicles for great deals. They gave me a good price for my trade-in and they always make the whole process of purchasing a vehicle so easy. More

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Depaula Ford was very easy to work with. Everything was clear accurate on their website. Nick was amazing to work with as well as very helpful and transparent. Would strongly recommend worki Everything was clear accurate on their website. Nick was amazing to work with as well as very helpful and transparent. Would strongly recommend working with them. More

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Friendly easy to deal with staff. Masood and Jose made buying a truck the way it should be. Nice job Masood and Jose made buying a truck the way it should be. Nice job More

by md16a2 Verified Customer Verified Customer

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John and Jim were the best! I have never had a buying experience like this. John was on top of this purchase from the start to the finish. Jim was as good as it gets. I have never had a buying experience like this. John was on top of this purchase from the start to the finish. Jim was as good as it gets. More

by louiei1 Verified Customer Verified Customer

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the staff was great, from our salesperson Gavin, to the finance person Tracy. Little delay in getting my new vehicle due to a recalled part but other than that, it was a great experience. finance person Tracy. Little delay in getting my new vehicle due to a recalled part but other than that, it was a great experience. More

by mveyecare2 Verified Customer Verified Customer

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From the second I got there to picking up the vehicle when it was fixed, the staff was amazing! Especially Alanna, she was awesome! Set me up with a ride to the mall, picked back up on time, She kept m when it was fixed, the staff was amazing! Especially Alanna, she was awesome! Set me up with a ride to the mall, picked back up on time, She kept me in the know on everything that was going on and made the process smooth and painless. The drivers were friendly and talkative too. Can't say enough about how great a company Depaula is. The service staff, the office staff, everyone i connected with were helpful, friendly and customer service centric at all times You can't go wrong here More

by furtadochris Verified Customer Verified Customer

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Glen is the best salesman ever. He knows what I want and makes it happen. I never have to worry about anything and that’s reassuring. Glen takes great care of us and that’s why we He knows what I want and makes it happen. I never have to worry about anything and that’s reassuring. Glen takes great care of us and that’s why we keep coming back. More

by a1960daisy30 Verified Customer Verified Customer

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Everyone was very, very helpful and friendly buying a vehicle was easy. Happy with my purchase. vehicle was easy. Happy with my purchase. More

by JBSAIL17 Verified Customer Verified Customer

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Ok I have done 3 surveys & 1 mail in HOW MANY ARE THERE ? THEY'RE... G R E A T ☆☆☆☆☆☆ THEY'RE... G R E A T ☆☆☆☆☆☆ More

by CAROLYNGOULD007 Verified Customer Verified Customer

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