DePaula Ford - Service Center

Depaula’s service center is the best in the entire capital district. Tom Restino does a fantastic job with his team and everyone is absolutely fantastic! Laurie In service was extremely helpful and a capital district. Tom Restino does a fantastic job with his team and everyone is absolutely fantastic! Laurie In service was extremely helpful and accommodating. Jeff in the body shop has been absolutely a hod send to me. Go Depaula Service!! You rock. More

Car appointment @8:30 had courtesy to work (very nice driver)was back @2:30 was told car not ready about 15 minutes finally ready @3:20 kept blaming the technician don’t care who’s fault!! Worst service driver)was back @2:30 was told car not ready about 15 minutes finally ready @3:20 kept blaming the technician don’t care who’s fault!! Worst service ever. Will not be back More

Excellent, timely collision repair, I am satisfied & thankful, they got me back on the road in time for my vacation! Great team, helpful, courteous & professional all the way! thankful, they got me back on the road in time for my vacation! Great team, helpful, courteous & professional all the way! More

I waited weeks for an appointment the my vehicle wasn’t even seen the day of the appointment. When I got the vehicle back there was an additional issue that it wasn’t brought in for even seen the day of the appointment. When I got the vehicle back there was an additional issue that it wasn’t brought in for More

Got me in quick and also got my truck back decently quickly. Thank you depaula quickly. Thank you depaula More

Very happy with my service. Your service rep, Lenny has always been great to work with. Your service rep, Lenny has always been great to work with. More

I had two three weeks for a recall appointment. When I brought the car in they only had parts for the door latch which was I minor problem. They did not have the part for the transmission linkage. When I brought the car in they only had parts for the door latch which was I minor problem. They did not have the part for the transmission linkage. Also I asked them to check why the engine light was always on. They kept the car for two days and I had to keep calling to find out the status. I needed the car for the weekend and finally late Thursday afternoon I got the ok to pick the car up. The problem was not fixed so I need to bring the car back in also the price for parts seemed extremely high. I’m particularly upset with this ford product and will probably never by another ford for personal or business us More

2 1/2 hours for an oil change and inspection . Inspection not finished and there's a shimmy at 65mph that wasn't there before . Bought my Mazda 3 new in 2012. Great car ..Won't be back Inspection not finished and there's a shimmy at 65mph that wasn't there before . Bought my Mazda 3 new in 2012. Great car ..Won't be back More

Dealership was ok but very questionable and very consuming. Dealer and manager were ok but did not give me the best deal. consuming. Dealer and manager were ok but did not give me the best deal. More

The Depaula team always meets or exceeds my expectations, Keep up the good work. Thank You Keep up the good work. Thank You More