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DePaula Ford - Service Center

Albany, NY

4.6
2,766 Reviews

2,766 Reviews of DePaula Ford - Service Center

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July 22, 2022

It’s a very friendly dealer everyone is very helpful and they have a nice waiting area More

by anac.martinez203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
July 22, 2022

Our service advisor and the techs that work on our car are always helpful and courteous. More

by mp-ekmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Great service. Never have an issue with service at this dealership. Thanks for good service. More

by KKELLEHER620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
July 21, 2022

Happy with repairs. Vehicle could of been a little cleaner. The bill for the repair’s was very clear. Enjoyed working with Crystle. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
July 21, 2022

We were A small union general contractor for 60 years Our Trucks are important to us, your service department has always been top notch. Ron and Howard keeps coming back More

by 66 vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard In truck service, fantastic, Ron Bissonette
July 21, 2022

I would recommend the Paula Chevrolet to go to they did a beautiful job with my car repairing it More

by Lauracox6809
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Repair shop
July 21, 2022

Make a appointment get there on time service person keeps you well informed and is Courteous More

by COLETTEKEGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
July 21, 2022

Depaulas sales is first rate. Unfortunately thier service is the worst I've experienced in the 30 years I've been buying new trucks. Over the last 30 years I've purchased 10 new t More

by RORSCIAN
Customer Service
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
July 20, 2022

It’s a constant struggle with them . They lie about parts being ready to fall off but it passes inspection bs never be back More

by COLESTEF0820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman, Ron Bissonette, Joseph McKeon
July 19, 2022

They did a great job on my 2017 f350 front end damage repair. Friendly office staff. Would recommend More

by EJJ237
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris in collision center
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