2,766 Reviews of DePaula Ford - Service Center
Clean shop. Lenny in service and Jeff in body shop are always smiling and friendly and working to make visit smooth and timely Lenny in service and Jeff in body shop are always smiling and friendly and working to make visit smooth and timely More
This dealership is fine, but tends to be hit or miss, when it come to the experience for a customer. My visit in service today was a hit and not a miss. when it come to the experience for a customer. My visit in service today was a hit and not a miss. More
Booked an appointment almost a month in advance for a recall on my vehicle. Dropped off vehicle and was called back 3 hours later to be told they did not have the part nor did they expect to have the par recall on my vehicle. Dropped off vehicle and was called back 3 hours later to be told they did not have the part nor did they expect to have the part anytime in the future. More
The service did take longer than usual for a simple oil change but the employees were great and they were done when they specified. Will be coming back for the next oil change. change but the employees were great and they were done when they specified. Will be coming back for the next oil change. More
I just recently visited Depaula Ford on central ave in Albany, NY for front brake pads and rotors. I had a very good experience, thanks to Ms Crystal, Mr Chance and the staff! Albany, NY for front brake pads and rotors. I had a very good experience, thanks to Ms Crystal, Mr Chance and the staff! More
Good service, explained well. Got also a ride back to work while car in service Got also a ride back to work while car in service More