DePaula Ford - Service Center

Service rep, Chance, was professional, courteous and friendly, apologized for length of time the service took although the shop was very busy so I accepted going in that it would take some time to compl friendly, apologized for length of time the service took although the shop was very busy so I accepted going in that it would take some time to complete. More

The service was very good. I was let informed about the progress. This was a fleet vehicle and I will bring all our Fords to DePaula I was let informed about the progress. This was a fleet vehicle and I will bring all our Fords to DePaula More

CHANCE AND JUSTIN DWYER WERE EXTREMELY HELPFUL. AMAZING SERVICE EXPERIENCE MADE SURE MY TRUCK WAS PROMPTLY SEEN AND REPAIRED. AMAZING SERVICE EXPERIENCE MADE SURE MY TRUCK WAS PROMPTLY SEEN AND REPAIRED. More

The body shopNever return phone call Jeff was his name regarding tire issue you auto shop said I will need to buy new tire. Only had 300miles on iit they may have damaged bead when install waiting to get regarding tire issue you auto shop said I will need to buy new tire. Only had 300miles on iit they may have damaged bead when install waiting to get in another repair Facility to see if it was dealership error your dealership installed tire during body shop work More

The tech was amazing as well as the service advisor they were so knowledgeable and polite were so knowledgeable and polite More

Jeff in Detail was very helpful and didnt charge me for fixing the chipped off on my side door. fixing the chipped off on my side door. More

Everyone was great! Polite and very professional! Kept me informed about my car. Very good care. Polite and very professional! Kept me informed about my car. Very good care. More

There was no wait to pull my car in and the staff were friendly and realistic with the wait time. friendly and realistic with the wait time. More

Chance explained the problem to me in terms I could understand. Was very polite and efficient. understand. Was very polite and efficient. More

I waited for 6 months to get my car into your shop to have the transmission replaced and heater fixed. My car was in your service center for nearly three weeks for a 3 day job. When I picked it up the pr have the transmission replaced and heater fixed. My car was in your service center for nearly three weeks for a 3 day job. When I picked it up the problems weren’t fixed and I had to bring it back again. More