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This rating includes all service center reviews, with more weight given to recent reviews.
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2,713 Reviews of DePaula Ford - Service Center
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Verified Customer
May 07, 2022
Vehicle was done in a short period of time and appreciate the attention of of your advisors in the car repair section gave my son (5yo) giving him a car toy to play with … made his day the attention of of your advisors in the car repair section gave my son (5yo) giving him a car toy to play with … made his day More
by FFCFDE15
Employees Worked With
Ron Bissonette
May 07, 2022
Crystal helped me the minute I called her. It was also nice to meet Justin would offered helpful advice! I feel that my concerns were heard and I drove away feeling very secure that my tire wa It was also nice to meet Justin would offered helpful advice! I feel that my concerns were heard and I drove away feeling very secure that my tire was fixed and safe! More
by Barbieqgrill
May 07, 2022
communication needs a lot of work, timelines need to be addressed with customers much better than they are now addressed with customers much better than they are now More
by andi
May 05, 2022
Excellent service! I was provided a car while mine was fixed and before I knew it the repairs were all done. I was provided a car while mine was fixed and before I knew it the repairs were all done. More
by sana malik
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Huey Ali, Joseph McKeon
May 05, 2022
Everything was good, and easy. Thank you For your help with everything. No issues to report. Thank you For your help with everything. No issues to report. More
by CHURCHILLSTEVENK
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
May 05, 2022
I have had more than one pleasant experiences from this dealership but one not so nice. dealership but one not so nice. More
by Stchiera98
May 05, 2022
They did a great job. Car was finished on time and service was professional, explained everything- very courteous Car was finished on time and service was professional, explained everything- very courteous More
by ddbroadway1954
Employees Worked With
Other Employees :
Vincent Navaretta, Crystal Blackman, Ron Bissonette, Joseph McKeon
May 04, 2022
DEPAULA does not treat there service staff well. I am not related to anyone who works there but I have been buying fords since 1992. The morale of the staff isn’t good. I am not related to anyone who works there but I have been buying fords since 1992. The morale of the staff isn’t good. More
by CATWOOD46
May 04, 2022
Excellent service. Staff was very knowledgeable and friendly. They Exceeded my expectations. Tech was thorough Staff was very knowledgeable and friendly. They Exceeded my expectations. Tech was thorough More
by Jim Watkinson
