DePaula Ford - Service Center

Work was scheduled for a Friday, shop could not get to the work because of lack of personnel. Vehicle was held over for the weekend. Work was performed the following Monday. the work because of lack of personnel. Vehicle was held over for the weekend. Work was performed the following Monday. More

Overall it was a positive experience. Jeff did his best to acknowledge where the ball was dropped. Jeff did his best to acknowledge where the ball was dropped. More

Lenny in the Service Department went above and beyond to help us find a Cluster for a 2008 vehicle. We are still in the process of resolving this issue but very happy with the help we have received so far. help us find a Cluster for a 2008 vehicle. We are still in the process of resolving this issue but very happy with the help we have received so far. Highly recommend! More

Outstanding sales and service staff! Everyone was helpful with information and accurate o service time. Everyone was helpful with information and accurate o service time. More

I had a 2 1/2 hour wait for an oil change that is ridiculous! ridiculous! More

Awful service. Avoid at all costs. Wont resolve issues just leaves them standing and shrugs Avoid at all costs. Wont resolve issues just leaves them standing and shrugs More

Howard was wonderful and followed through with what was happening with the car. He made sure everything was good and we truly appreciated all of his and his team’s help. happening with the car. He made sure everything was good and we truly appreciated all of his and his team’s help. More

Always very courteous and prompt service at this dealership. Repairs or simple maintenance visits are handled thoroughly dealership. Repairs or simple maintenance visits are handled thoroughly More

Only used it to pick up my vehicle after work was done. Gentleman who helped me was a bit upset with me. I told him one but ended up doing the opposite. I told him I was able to get a ride to the Ford gara Gentleman who helped me was a bit upset with me. I told him one but ended up doing the opposite. I told him I was able to get a ride to the Ford garage and was sorry. Did not seem to matter. Hopefully will never use this repair garage again More

I have always had a good experience at this dealership. They are always friendly and helpful They are always friendly and helpful More