2,707 Reviews of DePaula Ford - Service Center
Outstanding staff. The service staff and parts department worked miracles to find the proper oil filter for my GT500. Excellent work and quick, thorough service. Highly The service staff and parts department worked miracles to find the proper oil filter for my GT500. Excellent work and quick, thorough service. Highly recommend DePaula Ford for your service, no matter what brand vehicle you drive. More
WORST experience I’ve ever had at a Ford Dealership. Terrible customer service! I will never bring my two Fords here again based on this one experience. Terrible customer service! I will never bring my two Fords here again based on this one experience. More
They did exactly what they were going to do I'm a satisfied customer Thank you Zack was the counter person at service on my I'm a happy customer Zack is a great person that you guys have there Thank satisfied customer Thank you Zack was the counter person at service on my I'm a happy customer Zack is a great person that you guys have there Thank you for fixing my vehicle More
The service shop performed the work on time and as promised. Thank you to all. promised. Thank you to all. More
Kind, caring, friendly and amazing customer service! I know my vehicle is always in great hands when bringing it to Depaula. Justin and the team always make me feel like a valued customer and not just a I know my vehicle is always in great hands when bringing it to Depaula. Justin and the team always make me feel like a valued customer and not just another car. More
Mechanics tried to upsale me on parts and repairs I didn’t need. Also the prices they said it would take was absurd. 500 dollars to replace 16 inches of tailpipe that was missing. didn’t need. Also the prices they said it would take was absurd. 500 dollars to replace 16 inches of tailpipe that was missing. More
I’m unhappy your service department unable to repair my 2006 Ford Escape Hybred. Car stills stalls for no reason while traveling on road. Said they couldn’t duplicate, which is hard for me to realize becau 2006 Ford Escape Hybred. Car stills stalls for no reason while traveling on road. Said they couldn’t duplicate, which is hard for me to realize because it happens to me within 50 miles. My son Jon just purchased a new Ford pickup from you and I also bought trucks from Orange Ford in the past but for our families future I don’t see any vehicles bought purchased from DePaula. I would not recommend De Paula Ford. More
Exceptional service. Everything done promptly at a fair price. Excellent customer service. Gave my young children little toy cars, which they were thrilled with! Everything done promptly at a fair price. Excellent customer service. Gave my young children little toy cars, which they were thrilled with! More