2,749 Reviews of DePaula Ford - Service Center
I have had excellent customer service every time I have came. I would recommend them to everyone who is looking for a car or being serviced came. I would recommend them to everyone who is looking for a car or being serviced More
First time to the service department. Couldn’t have been more satisfied with service and friendly, helpful interaction with greeters, service personnel and check out staff. A very, very professional operat more satisfied with service and friendly, helpful interaction with greeters, service personnel and check out staff. A very, very professional operation. More
I was told initially my service would take 1-1.5 hours. I ended up waiting 3 hours. I had t9 complain in order for anyone to notice I had been waiting that long. Terrible service. I ended up waiting 3 hours. I had t9 complain in order for anyone to notice I had been waiting that long. Terrible service. More
Very helpful in all ways, from estimate, working with insurance, excellent repair work cleaning car for return, even contacted car service for a ride. insurance, excellent repair work cleaning car for return, even contacted car service for a ride. More
It was my first visit to DePaula Ford to have the oil changed I’m my motorhome and I could. It have asked for a better experience. Ron B wrote up the order and was fantastic. Thank you DePaula Ford for changed I’m my motorhome and I could. It have asked for a better experience. Ron B wrote up the order and was fantastic. Thank you DePaula Ford for a wonderful experience. More
Brought vehicle in for specific issue.. came back out with more issues that I didn’t have. They tried to sell me service not needed because they didn’t install the electrical components back right on the with more issues that I didn’t have. They tried to sell me service not needed because they didn’t install the electrical components back right on the job caused other malfunctions that I had to get it done right at another service lace independent of Depaula. The only thing that I can say is that the Service Advisor gave excellent service More
Had my vehicle in and out in a timely manor. Everyone in the service department were very friendly. the service department were very friendly. More