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This rating includes all service center reviews, with more weight given to recent reviews.
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2,767 Reviews of DePaula Ford - Service Center
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March 09, 2021
I had a great experience and i was extremely satisfied with the results! Everyone there was very kind and professional. The suv came out amazing.. I will go back again. with the results! Everyone there was very kind and professional. The suv came out amazing.. I will go back again. More
by Dee
Verified Customer
March 08, 2021
Depaula Ford was by far the most outstanding dealership I have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends. More
by LDAIGLE11
Employees Worked With
Other Employees :
Tyler Foster, Jay Newell Sr., Mike Demartino, Josh Brogue, Steve Kannes, Crystal Blackman
March 08, 2021
Lenny in service is top notch...no BS transaction. Q in Sales is great and Jay will give you the best price on a trade. Overall great experience. Sales is great and Jay will give you the best price on a trade. Overall great experience. More
by DSPRAGU1
March 07, 2021
Lenny is fantastic, helpful, knowledgeable and caring person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. More
by ECTHORPE1
Employees Worked With
March 06, 2021
Just bought a hybrid escape and it was making a whirring sound so we brought it in. They were able to assure me that the sound was perfectly normal and told me it was to protect those people who had issues sound so we brought it in. They were able to assure me that the sound was perfectly normal and told me it was to protect those people who had issues with their sight. More
by Aiversen
March 06, 2021
Still waiting for my part. Been over a month. Been in twice already for this repair. Doing poor job of keeping me informed of where things stand, twice already for this repair. Doing poor job of keeping me informed of where things stand, More
by JMOSER2
Employees Worked With
Steve Kannes
March 06, 2021
Overall great experience. Came in for a routine oil change. Was recommended a cabin filter change so I got that as well. Easy to schedule an appointment. Friendly staff change. Was recommended a cabin filter change so I got that as well. Easy to schedule an appointment. Friendly staff More
by MELISSAMAE524
Employees Worked With
Josh Brogue
March 05, 2021
Had mechanical issues with my Ford explorer.. they made sure my concerns and needs were met. Awesome place, friendly service. I will definitely bring my car here again! sure my concerns and needs were met. Awesome place, friendly service. I will definitely bring my car here again! More
by CDTA DRIVER
Employees Worked With
Josh Brogue
March 05, 2021
Great service both when buying and for service! Best I’ve had from a dealer yet!! I will keep coming back to Dapaula for any of my vehicle need! Great team! had from a dealer yet!! I will keep coming back to Dapaula for any of my vehicle need! Great team! More
by jeffsadlon85
March 05, 2021
The service today was outstanding at Depaula Ford in Albany New York. Justin Dwyer the service guy Josh and another woman at the billing department were all terrific. My car looks great I love the servi Albany New York. Justin Dwyer the service guy Josh and another woman at the billing department were all terrific. My car looks great I love the service. More
by SMDS4950
