DePaula Ford - Service Center

Fast efficient service that they stand behind Have had much fleet service done here and down time is money and they do there best to save you money. They truly have customer satisfaction in mind. Have had much fleet service done here and down time is money and they do there best to save you money. They truly have customer satisfaction in mind. More

repairs covered under warranty the folks in service were very accommodating to my annoyance that something had gone wrong with my new vehicle in manufacturing. They reassured me th the folks in service were very accommodating to my annoyance that something had gone wrong with my new vehicle in manufacturing. They reassured me that everything would be to my satisfaction and it sure was More

Went to DePaula Ford to have car serviced and inspected. Dennis was there immediately to tend to my needs on my Ford Escape. The time was 11 am. Billy was the gentleman that was assigned to my needs. I men Dennis was there immediately to tend to my needs on my Ford Escape. The time was 11 am. Billy was the gentleman that was assigned to my needs. I mentioned that I had an appointment in Hudson at 1 pm. Dennis assured me that my car would be ready for me on time. I appreciate the fact that they met my expectations, plus washed my car! I appreciate their considerate and efficient abilities. Plus...the added free inspection due to the fact that I had purchased my car at DePaula. Thank you to both Dennis and Billy, and the DePaula team for you pleasant and very caring ways. More

Incredible Service I love bringing my car here. Great service, excellent staff and they keep you informed on the progress. Billy was our service rep and he is fantastic. I love bringing my car here. Great service, excellent staff and they keep you informed on the progress. Billy was our service rep and he is fantastic. More

service parts &service personnel are very friendly and knowledgeable on what needed to be done, work was performed in a very timely manner.at a .reasonable p parts &service personnel are very friendly and knowledgeable on what needed to be done, work was performed in a very timely manner.at a .reasonable price. More

Excellent I find friendly atmosphere.Everyone was nice in the communication and in the way of making it feel good.From the moment I got to the place and to the I find friendly atmosphere.Everyone was nice in the communication and in the way of making it feel good.From the moment I got to the place and to the end when I got my car everything went great.Thanky. More

Professional, friendly, courteous I found all employees friendly and helpful. They asked what I needed and offered help whether it was their job or not. Everyone was courteous and very I found all employees friendly and helpful. They asked what I needed and offered help whether it was their job or not. Everyone was courteous and very professional. Service Consultant Lenny Farnam took me to my car after service. I didn't have to search for it. He asked if I had any questions and explained how to set channels on my radio when I said I was having trouble doing it. Very helpful. More

service very friendly and knowledgeable. I feel confident bringing my vehicle in to be serviced without being pressured to have extra service tagged on. e very friendly and knowledgeable. I feel confident bringing my vehicle in to be serviced without being pressured to have extra service tagged on. everything explained. More

#15BLACKMAMBA spot on service working with the service department is always a pleasure no hassle and the techs always treat my car with respect I would recommend spot on service working with the service department is always a pleasure no hassle and the techs always treat my car with respect I would recommend to others More

Excellent Service I have been taking my 2006 Ford Escape to DePaula (fomerly Orange Motors) for years. It's great to have Lenny back on Ford service from Mazda. After I have been taking my 2006 Ford Escape to DePaula (fomerly Orange Motors) for years. It's great to have Lenny back on Ford service from Mazda. After my visit my vehicle runs like new. More