DePaula Ford - Service Center

Always quick and work done correctly DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and get the work order written up right away. The service is qiuck, and while you wait, there is coffee and snacks and free WiFi. I recommend this dealer More

A friendly and efficient place -- plus they always have apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . More

Lenny is the best! I enjoy bringing in my vehicle especially when the service advisor Lenny is there. He is always welcoming, reviews what is needed and is thorough. I enjoy bringing in my vehicle especially when the service advisor Lenny is there. He is always welcoming, reviews what is needed and is thorough. More

Had warranty service and recalls . All completed in a timely manner. Quick and professional service . All questions were answered . When returning my loaner truck ( it is nice to have the same vehicle yo timely manner. Quick and professional service . All questions were answered . When returning my loaner truck ( it is nice to have the same vehicle you drive) my truck was brought up and running. Nice touch . More

State Inspection I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both ve I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both very polite and friendly. More

Lenny was very accommodating I purchased a 2016 MKZ elsewhere and brought it in for service. Lenny was very accommodating and professional in taking care of both that issue and a I purchased a 2016 MKZ elsewhere and brought it in for service. Lenny was very accommodating and professional in taking care of both that issue and another that arose shortly afterwards. More

Mike DeMartino has turned this service department into a class act . Even though I have contacts at closer dealerships I will use DePaula when ever there is a problem out of my scope of expertise. Your loan class act . Even though I have contacts at closer dealerships I will use DePaula when ever there is a problem out of my scope of expertise. Your loaner truck is great and everyone is very helpful. Thanks again Mike More

Depaula always takes care of me. Everything’s isn’t always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around th always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around there not all the same. I wouldn’t go anywhere except DePaul More

Earned my future business Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a recall repair, they had me in and out in an hour and a half without any pressure to add on services. More