DePaula Ford - Service Center

The construction is taking too long. The customer waiting area should be nicer, currently it's not aesthetically pleasant. The customer waiting area should be nicer, currently it's not aesthetically pleasant. More

In an always busy repair shop, Lenny keeps the details straight and let’s me know right away of any hitch in original plans (like an unexpected part needed). No matter the volume of customers, I can alwa straight and let’s me know right away of any hitch in original plans (like an unexpected part needed). No matter the volume of customers, I can always reach him if in need of follow up info More

My experience was Great . Service was awesome, Lenny was Great as always very helpful !! Would recommend everyone to stop in with issue Awesome atmosphere!! Service was awesome, Lenny was Great as always very helpful !! Would recommend everyone to stop in with issue Awesome atmosphere!! More

Great professional service in a timely manner. Staff worked well together with our insurance company. Staff worked well together with our insurance company. More

Kept up to date and very responsive Love dealing with chase and the team at dealer chase and the team at dealer More

People are courteous and attentive to your concerns. They will let you know in advance if something might need service in the future. They will let you know in advance if something might need service in the future. More

Chance is a great service advisor he always walks me through the problems and makes suggestions that help me to decide the best way to resolve any or all repairs needed . Keeps my Ford Edge running gr through the problems and makes suggestions that help me to decide the best way to resolve any or all repairs needed . Keeps my Ford Edge running great ! More

The first service for my truck was completed much quicker than I expected. The staff was friendly as always. than I expected. The staff was friendly as always. More

lenny was super nice and very helpful in explaining things and updating me about my car things and updating me about my car More

Got an oil change. Had a sunroof issue. It was looked at and I was told it was 'off'. Now my plastic windshield molding its broken off from someone pulling themselves u Had a sunroof issue. It was looked at and I was told it was 'off'. Now my plastic windshield molding its broken off from someone pulling themselves up to inspect the sunroof. Now have a bodyshop issue to deal with. More