2,801 Reviews of DePaula Ford - Service Center
A mistake was bad with my card. When I called, Luis was the gentleman that helped me. He made things right, very efficient and the problem was corrected in a timely matter. Everyt When I called, Luis was the gentleman that helped me. He made things right, very efficient and the problem was corrected in a timely matter. Everything was awesome and thank you. More
The cashier was very nice and efficient. The service department was knowledgeable and helpful without pressuring to get unneeded service The service department was knowledgeable and helpful without pressuring to get unneeded service More
I was not happy with the service department. However Nate Daigle who sold me a new car was OUTSTANDING! He took all the time we needed to pick out a new vehicle. However Nate Daigle who sold me a new car was OUTSTANDING! He took all the time we needed to pick out a new vehicle. More
Vehicle has been to dealership 3 times in the last month. Vehicle still at dealership, not very satisfied, been patient with them , not sure how long my patience will last. Vehicle still at dealership, not very satisfied, been patient with them , not sure how long my patience will last. More
They took me in right away and got me out on time and staff was very friendly and helpful. staff was very friendly and helpful. More
The computers were down the day I was there, so they could not give me paperwork. Lenny said he would mail them, and he did! could not give me paperwork. Lenny said he would mail them, and he did! More
terrible customer service. the do not call customers to let them know their car is ready or to schedule repair if a part comes in. they have a hard time fixing cars apparently the do not call customers to let them know their car is ready or to schedule repair if a part comes in. they have a hard time fixing cars apparently as well since I've had to bring mine there 3 times so far for the same issue and they still have no clue More
Quick, Friendly & Efficient! The only thing more important to me than money…. Is My Time! Great Work A+ The only thing more important to me than money…. Is My Time! Great Work A+ More
Luis always provides superior customer service and I always appreciate all he does for the customer. Depaula Ford resolved my issue in a very professional manner and I am very thankful. always appreciate all he does for the customer. Depaula Ford resolved my issue in a very professional manner and I am very thankful. More