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DePaula Ford - Service Center

Albany, NY

4.6
2,801 Reviews

2,801 Reviews of DePaula Ford - Service Center

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October 10, 2023

VERY good really helpful. Professional Got me a curtisy ride.made it easy. Got to the problem. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember
October 08, 2023

Luis should have had this role years ago. The man’s a stud. Perfect score. More

by JeffreyWinne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Good experience. Absolutely no complaints at all. It actually seemed like they cared. Will be returning. More

by Mtfordf150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

I received very good service and my vehicle was ready when my rep said it would be. More

by AJKEANIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Could not fix my truck after spending 4000 I had to go to a different dealership to get fixed right and only cost $750 now truck runs great More

by TOMANDAMY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance
October 05, 2023

Lenny and the staff were very welcoming. I greatly enjoyed my experience and will be a returning customer! More

by DELANEYHUGHES4
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
October 05, 2023

Everyone is courteous. The staff is friendly . Prompt scheduling. Good Service. Lenny Farnam is an excellent employee. More

by pabiwo3270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Superb customer support and concern. .. Was ready for me when I arrived and very friendly and accommodating. More

by Frank Fretto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

They were very helpful and respectful. He was a pleasure to work with. Very good service. More

by william.sansone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
October 04, 2023

Great service work and Lenny was very informative about what would be best for my car. More

by jbonilla2303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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