
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 932 reviews
Jamil was wonderful to work with and took the time to find the perfect car. find the perfect car. More
Jamil was great! Very helpful and easy going. Frank from finance also very helpful! I would recommend them both. They made my car buying experience pleasant and easy. Very helpful and easy going. Frank from finance also very helpful! I would recommend them both. They made my car buying experience pleasant and easy. More
Most definitely . .. 5 ! It was a pleasure working with Tammy, Albert, and Frank. Extra special kudos to Tammy and Frank, as my wife and I really appreciate all they di .. 5 ! It was a pleasure working with Tammy, Albert, and Frank. Extra special kudos to Tammy and Frank, as my wife and I really appreciate all they did to make our new CX-30 transaction and delivery smooth and easy. Thanks !!! ?????? More
I didn't work with the service department, but returned to DePaula for my second lease because of my prior positive experience. to DePaula for my second lease because of my prior positive experience. More
All staff were very friendly and helpful & took time to explain all that I needed to know explain all that I needed to know More
I know they are trying but frustrating when problem with your BRAND NEW car purchased 8 months a go, is NOT fixed after 3 visits (with service people telling me there's no problem each time) and you go on t your BRAND NEW car purchased 8 months a go, is NOT fixed after 3 visits (with service people telling me there's no problem each time) and you go on the road trip minimum 200 miles away from home, and you get to have MULTIPLE experience of wonderful MAZDA roadside assistance call that takes minimum of 3 to 4 Hours to just to get someone each time. I Would really like them to experience being stuck out in the cold for 3 hours waiting for roadside assistance and then tell themselves "there's no problem with the car". More
Everyone was very welcoming and attentive. Service was fast and all of my questions were answered. Jake and Steph were amazing! Service was fast and all of my questions were answered. Jake and Steph were amazing! More
2nd time going in for a faulty tire purchased from them in 6 months. Had no care as to why this was happening to me or to reassure me that the other tires were fine in 6 months. Had no care as to why this was happening to me or to reassure me that the other tires were fine More