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DePaula Mazda
Albany, NY
941 Reviews
LEARN ABOUT THE YOUR LOCAL MAZDA DEALERSHIP
Are you looking for a dealership in the Capital District where you can get a stylish and fun-to-drive car or SUV at a price that will fit your budget?
Then come to DePaula Mazda.
At DePaula Mazda in Albany, New York you’ll find a full stock of new Mazda models — from the MAZDA3 Hatchback to the MAZDA CX-5 and MAZDA CX-30 crossover — as well as a huge selection of pre-owned vehicles.
The Mazda lineup is meant to stand out from the crowd, and our staff at DePaula Mazda has made sure that our dealership does as well.
In addition to our impressive inventory, you’ll find a variety of useful resources, both online and here at the dealership. We’re here to help you make the right decision and take advantage of everything we have to offer.
You can count on friendly, efficient, and comprehensive service when you shop at DePaula Mazda.
We’re open Monday through Saturday, and you can reach us directly at 518-489-1187.
Come visit us at 1586 Central Avenue in Albany today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 941 reviews
December 14, 2023
DePaula Mazda exceeded my expectations with exceptional service. Although my initial encounter with a salesperson was less than ideal, Stephanie stepped in and transformed my experience. Her commitment and service. Although my initial encounter with a salesperson was less than ideal, Stephanie stepped in and transformed my experience. Her commitment and efficiency ensured I drove away in a new vehicle by the weekend's end. The team's willingness to go the extra mile, coupled with a generous trade-in offer, make DePaula Mazda a top recommendation for anyone in the market for a quality vehicle. More
by JEFFREYGIPEII
Verified Customer
December 08, 2023
Overall experience with Tammy, Stephanie and Zac was exemplary....they were extremely knowledgeable, professional and courteous...went out of their way to make every step as seamless as possible...they exemplary....they were extremely knowledgeable, professional and courteous...went out of their way to make every step as seamless as possible...they truly make the the DePaula team a pleasure to deal with. However we have to say we are somewhat disappointed with the vehicle...contrary to what we thought the Premium package would provide there is no power lift gate, no heated steering wheel, no parking assist and the radio is not Sirius compatible. While this may seem a bit trivial, these are features that we are accustomed to and I would think would be included in the Premium package as they were with the 2019 we purchased...really not sure what we got for a 'Premium' package..I've been trying to reach out to service to see if there's anything that can be done to convert the radio to Sirius compatible....no response yet....my experience in the past is that DePaula is better than this. More
by jdechants
Employees Worked With
Tammy Meadors, Tammy Meadors
December 07, 2023
Jacob was excellent. ..efficient and friendly. He went above and beyond in answering my questions. The servicing went well. I like the video assessment. ..efficient and friendly. He went above and beyond in answering my questions. The servicing went well. I like the video assessment. More
by GAILGROW
Employees Worked With
Jacob Holt, Jacob Holt
December 06, 2023
Courteous, professional , and personable He knew I had a time crunch and really made it important that the job was done in a timely manner! time crunch and really made it important that the job was done in a timely manner! More
by SHORTY6352
Employees Worked With
Jacob Holt, Jacob Holt
December 06, 2023
Professional on all fronts Very patient with my decision process. Helpful in explaining the differences in models. Happy with the results process. Helpful in explaining the differences in models. Happy with the results More
by jameslperry68
