
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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I had a noon time appointment on a Saturday to have a nail removed from my tire. I indicated I would be waiting for the car. Finally at 2:45. After inquiring about my vehicle twice the service representa nail removed from my tire. I indicated I would be waiting for the car. Finally at 2:45. After inquiring about my vehicle twice the service representative told me it wasn't going to be ready, they were short staffed, and they would give me a loaner. While I appreciate the loaner, and the fact that they didn't charge me for the repair, I did indicate I would be waiting for the car on a Saturday and I had other things to do. However, no one told me until almost 3 hours later that the car was not going to be repaired. More
A great experience working with the team at Depaula Mazda. Todd listened closely to my preferences and was extremely knowledgable of the models we looked at. Then Stephanie was amazing to work with Mazda. Todd listened closely to my preferences and was extremely knowledgable of the models we looked at. Then Stephanie was amazing to work with and helped me to decide on the perfect plan for me. I’m going to highly recommend Depaula Mazda to any of my family/friends in search of a new car! A terrific experience!! More
Very unhappy customer! ! I was in to have a front headlight replaced for over 2 hrs. Charged 144.00 for what took them 15 mins to actually took took them 15 mins to do! Rea ! I was in to have a front headlight replaced for over 2 hrs. Charged 144.00 for what took them 15 mins to actually took took them 15 mins to do! Real I am do a refund for wasting my time. I’ve owned Mazdas for over 25 years and was treated like this. As I said very unhappy. More
Marc was great. Easy to deal with, no nonsense and made everything simple and straightforward. Easy to deal with, no nonsense and made everything simple and straightforward. More
In and Out without pain, good WiFi, I worked while waiting. Put on plates for me and glued a flap up without being asked, appreciate that, thank you. waiting. Put on plates for me and glued a flap up without being asked, appreciate that, thank you. More