DePaula Mazda - Service Center
Albany, NY
616 Reviews of DePaula Mazda - Service Center
Excellent sales and service. Lots of inventory to choose from. Knowledgeable sales team. Thorough product demonstration at delivery. Service experience is top notch. Technician Lots of inventory to choose from. Knowledgeable sales team. Thorough product demonstration at delivery. Service experience is top notch. Technician goes over everything via a video clip. Service writer keeps you informed. More
Great helpful staff. Never try to upsell on services. Service manager is friendly and helpful Never try to upsell on services. Service manager is friendly and helpful More
Always professional and helpful. They explained everything to me where I could understand. They gave me a loner car with no problems. The people are always pleasant. They explained everything to me where I could understand. They gave me a loner car with no problems. The people are always pleasant. More
I wanted to know what was wrong issue still present so it would be ideal to get it actually looked at would be ideal to get it actually looked at More
Terrible service. Tried to upsell me on calipers when my vehicle did not need them. If I had not asked questions, I would have gotten scammed out of $900+ for parts th Tried to upsell me on calipers when my vehicle did not need them. If I had not asked questions, I would have gotten scammed out of $900+ for parts that the vehicle did not need. I will never go back to this dealership and have already told all of my family and friends to stay far away from them! More
Quick intake, timely service, knowledgeable, thorough description of work, strong sense of work ownership, friendly, leaves me feeling confident in work description of work, strong sense of work ownership, friendly, leaves me feeling confident in work More
I was pleasantly surprised with the way things went when I had my car repaired under my extended warranty......all the problems were covered and I am happy....thanks for the use of a loner car while mine wa I had my car repaired under my extended warranty......all the problems were covered and I am happy....thanks for the use of a loner car while mine was being repaired! More
Great service. Quick, clean, communicated well, driver for shuttle was very friendly. Service coordinator was great Quick, clean, communicated well, driver for shuttle was very friendly. Service coordinator was great More
I am very lucky to have a son-in-law as our salesman & we asked him to bring our car in for the recall & he did; what a guy TODD BRANDT is; he is THE best. Always knows the answers to all of our questions; asked him to bring our car in for the recall & he did; what a guy TODD BRANDT is; he is THE best. Always knows the answers to all of our questions; he is a keeper!! More