Zak Ballard

There were several times that my salesperson, TS, didn't seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or maybe was having a really bad week? Also, there were a couple things he said to me privately that were unprofessional, a bit shocking. He seemed to push responsibilities to other staff. He definitely did not earn the commission! His colleague, Ben Burnett, in contrast, was a class act. If it weren't for Ben, I probably would've walked away and gone to another Mazda dealer. Not sure if I'll return for service at this location for my 2026 CX-50 Hybrid. Am looking for a place that stands behind their vehicles, where the staff acts skillfully and with integrity. More

by jm Verified Customer Verified Customer

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Great experience. All of the staff were very friendly and helpful. Would recommend to any friend. All of the staff were very friendly and helpful. Would recommend to any friend. More

by nicknorthup Verified Customer Verified Customer

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Thank you to Zak, Jeff and the entire team for making my car-buying experience so enjoyable. I was honestly dreading the process at first, but everything went incredibly smooth from start to finish. The tea car-buying experience so enjoyable. I was honestly dreading the process at first, but everything went incredibly smooth from start to finish. The team was helpful, professional and made me feel comfortable every step of the way. I highly recommend them to anyone looking for a stress-free car buying experience! More

by Jackie C Verified Customer Verified Customer

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Sales people and service was excellent. Attention to our wants and needs went above and beyond. Highly recommend DePaula Attention to our wants and needs went above and beyond. Highly recommend DePaula More

by jvanheusen Verified Customer Verified Customer

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Top notch service from Chuck in sales to Ben in finance to Zak the sales manager. Transaction was smooth and flawless. Highly recommend them to anyone looking to purchase or lease a new vehicle. to Zak the sales manager. Transaction was smooth and flawless. Highly recommend them to anyone looking to purchase or lease a new vehicle. More

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The best of the best = Mazda. Always feels like home great service, great price! Lisa, Duary, Dan are amazing! Always feels like home great service, great price! Lisa, Duary, Dan are amazing! More

by ErikaNieto Verified Customer Verified Customer

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In my 51 years of buying cars DePaula is the best dealership I have ever worked with. And their service department is great dealership I have ever worked with. And their service department is great More

by MARKKENIFIC Verified Customer Verified Customer

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Extremely helpful and patient. I could not have asked for a better experience. It been a long time since I got a car and they made me feel very comfortable. I could not have asked for a better experience. It been a long time since I got a car and they made me feel very comfortable. More

by frank@rogin.com Verified Customer Verified Customer

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We were looking to lease a vehicle for our daughter and leased Mazda CX30. We had a great experience with Sales & Leasing Consultant Chuck Moore and Sales Manager Anthony Gallo. leased Mazda CX30. We had a great experience with Sales & Leasing Consultant Chuck Moore and Sales Manager Anthony Gallo. More

by danlibutti5 Verified Customer Verified Customer

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Everyone I dealt with at DePaula, the salesperson, sales manager, and business manager were genuine, personable and professional. It was a pleasure to do business with them. manager, and business manager were genuine, personable and professional. It was a pleasure to do business with them. More

by jvhartzell Verified Customer Verified Customer

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