Back

DePaula Mazda - Service Center

Albany, NY

4.7
567 Reviews

567 Reviews of DePaula Mazda - Service Center

Sort by
August 17, 2024

Very clean facility. Didn’t wait too long. Satisfied with the car work done and explanation More

by LFRANCES1647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 16, 2024

Everything was good but received car 25 minutes later than promised. Requirement for 15 words is stupid More

by ASInGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 16, 2024

Did the job in a timely manner and were very curesosity keeping me informed of progress More

by van52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 16, 2024

Very accommodating and willing to work with my schedule. I was traveling and needed an oil change and the service team member fit me in. More

by weeziecheese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 15, 2024

Although nothing was found wrong with my car the service dept. took the time to thoroughly test everything and try to find a problem . I rec'd a loaner car , which I was very grateful for and that Cooley Ma More

by rcocca55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 13, 2024

Depaula mazda and the technicians always do a very thorough job. I appreciate the updates and explanations. Lisa is the best! More

by J.MCCAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
August 11, 2024

Courteous and knowledgeable. Great customer service and extremely helpful. I appreciated the ride to work. More

by SUZBOLLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 10, 2024

I’m always so impressed with the kindness shown by everyone at this dealership! They were able to squeeze me into a busy morning to repair a flat tire, even though there were no appointments available More

by CAITLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 04, 2024

Lias is the best as always. So was the other service rep whose name I can’t remember More

by KCONCETINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 03, 2024

Lisa is awesome! She is proactive and really cares about your customers. I feel like more than just a number. More

by DTHIKLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Jacob Holt
...
15
...