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DePaula Mazda - Service Center

Albany, NY

4.7
587 Reviews

587 Reviews of DePaula Mazda - Service Center

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September 17, 2024

Never had a problem here. Appreciate the videos giving break down on the things on my car. More

by zach.m.porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan, Jacob Holt
September 17, 2024

I would recommend you guys to anybody you guys do very good work and service is fast and your Ginuwine thank you More

by davidlogan3456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
September 17, 2024

Excellent service and great customer support. I’m definitely coming back for all my services and future vehicles. More

by jmonte08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
September 14, 2024

DePaula is my go to Mazda dealer! They are professional, knowledgeable, curious, caring, and go the extra mile to take care of their customers. Every experience, even bad with my car More

by jenny.lloyd10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa in service is 5 start too! , Jacob Holt
September 14, 2024

I had such a pleasant experience booking an appointment in a timely manner and everyone I dealt with during the service was fantastic More

by Jmkiss22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Jacob Holt
September 14, 2024

service rep was extremely kind and polite. My car drove like butter after service! The building is clean and comfortable. More

by tetna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
September 14, 2024

I felt very informed by the staff, they did a great job on my car. They were super friendly too! More

by JANN1024NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miclette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
September 11, 2024

I like the video status as well of concise updates on status of part availability and work progress as well follow up was very good More

by BARONNO1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Jacob Holt
September 09, 2024

The employees are courteous and provide excellent and speedy service. I also appreciate the cleanliness of the dealership. More

by JSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
September 02, 2024

Everyone there is pleasant, it’s a very clean place to wait while my car is being serviced. More

by Mzbzam8319!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
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