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DePaula Mazda - Service Center

Albany, NY

4.6
387 Reviews

387 Reviews of DePaula Mazda - Service Center

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May 11, 2024

I love going to this dealership as they are so friendly and the environment is so relaxing. More

by KLEGGS614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
May 11, 2024

Friendly and professional staff. Explained everything. They even provided an emailed video of the undercarriage inspection. More

by PETERB3301
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Very friendly and kindness, super fast service, very clean check in check out area, comfortable waiting area. highly recommended. More

by futoshi.hayashida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Sales staff is Very knowledgeable Made great suggestions and I ended up getting exactly what I wanted and then some Finance Department is easy to work with Service Department is fantastic More

by dchamp0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Cassella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Westervelt
May 09, 2024

Friendly well trained staff. Entire process from making an appointment to receiving my vehicle after being serviced was perfect. More

by lizmyershd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

They were very kind to me, even though I am not a good English speaker. Thank you very much. More

by isbn978_cc
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Everything was fine as expected. I am satisfied with the service at the dealer . Thank you! More

by mlazurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Happy with the service. They seemed knowledgeable and willing to explain updates. I would recommend. More

by JMCROUSE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Varrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Meadors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Everything is great except that my key keeps opening when I pull it out now. More

by SHELLYSBABY2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Lisa and Jim are so great to deal with! Love the ability to drop my car off and receive a ride to work with friendly drivers! Great service and communication on what’s happening with my car More

by jnnelson25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa