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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

Sort by
December 05, 2023

Easy, as expected Service was well explained with no surprises. Very polite and cheerful customer service More

by mpike123
Recommend Dealer
Yes
Employees Worked With
Jacob Holt, Jacob Holt
December 04, 2023

My experience was excellent. They treated me very good and I have no complaints at all. More

by johnfranconere44
Recommend Dealer
Yes
Employees Worked With
Jacob Holt, Jacob Holt
December 04, 2023

I have already done this! ! They were great. I spoke with Lisa from service dept, she was very nice, courteous, and knowledgeable.. arranged for a loaner vehicle while mine was More

by vjw12469
Recommend Dealer
Yes
Employees Worked With
Lisa, service dept
December 04, 2023

I went in for a simple New York State inspection. I asked Jacob if I could get out within an hour as I had a meeting at work. Although he said the work typically takes an hour to an hour and 15 minut More

by Ann Travison
Recommend Dealer
Yes
Employees Worked With
Jacob Holt, Jacob Holt
December 03, 2023

Everyone involved ensures you are welcomed and taken care of. Providing good information on maintaining my vehicle. Suggesting services that will prolong the life of your vehicle. More

by VICTORCHEW
Recommend Dealer
Yes
Employees Worked With
Lisa and the whole team
December 03, 2023

Top rate service department. They put my needs first Customer focused, excellent service, great communication More

by Andrewjrush
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lomnicki
December 01, 2023

See above Took more time than promised. .. ruined plans for the day Will go elsewhere More

by janeprey45
Recommend Dealer
No
Employees Worked With
Only woman at the counter..
December 01, 2023

Friendly and professional The job was done correctly and ahead of schedule. Great communication and follow through More

by matt.l.smith
Recommend Dealer
Yes
Employees Worked With
Lisa
November 30, 2023

The dealership is nice and clean and the service was done and a timely manner. More

by AL.DUFAU
Recommend Dealer
Yes
Employees Worked With
Jacob Holt, Jacob Holt
November 29, 2023

They were very professional, nice, and they also kept me updated through the whole process. More

by Nickwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sweeney, Jacob Holt
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