DePaula Mazda - Service Center

Everything went smoothly and as described. Jacob was super helpful and super polite! Excellent service! Jacob was super helpful and super polite! Excellent service! More

Don't tell me I'll have a service done and it not happen when I pick my vehicle up. Left my car 8am to not have a simple issue fixed by 5pm to have to have it brought back the next morning and leave it for when I pick my vehicle up. Left my car 8am to not have a simple issue fixed by 5pm to have to have it brought back the next morning and leave it for the entire day again. Also was told I would have a minor tire/rim issue taken care of while it was there the second day…..it was not done. 2 full days to have a a simple issue taken care of. Craziness. More

They corrected the tires due to incorrect mounting, but when they cleaned the air intakes at the base of the windshield they broke the right side of it! when they cleaned the air intakes at the base of the windshield they broke the right side of it! More

Very happy You can turn off the overhead music while the two tv's are so low you can't hear them two tv's are so low you can't hear them More

Facilities were nice and clean. Work was completed in a timely matter and communication between us and dealer was great. Work was completed in a timely matter and communication between us and dealer was great. More

Good and competent people. Very satisfied Will recommend your business in the future. Nothing else to say Very satisfied Will recommend your business in the future. Nothing else to say More

I excellent and speedy service. The technician kept me up to date as my vehicle was being inspected. The technician kept me up to date as my vehicle was being inspected. More

Pleasant and professional service advisors. Went way out of their way to get me a great deal on tires (4 for the price of 3 +$1) and an instant $100 rebate on installation. Beautiful new facili Went way out of their way to get me a great deal on tires (4 for the price of 3 +$1) and an instant $100 rebate on installation. Beautiful new facility with comfortable waiting area More

Acknowledge customers when they arrive Remember they are waiting Be honest and trustworthy Transparency Honesty waiting Be honest and trustworthy Transparency Honesty More

Service Representative was very helpful and the service was completed earlier then indicated. The tech video was also very helpful. was completed earlier then indicated. The tech video was also very helpful. More