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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

Sort by
November 22, 2023

Kind couertsy Very helpful & very friendly. They were very nice and very pleasant to talk to. More

by dgedwards1959
Recommend Dealer
Yes
Employees Worked With
Service department.
November 20, 2023

Fast efficient pleasant Jacob was great to work with. He kept me informed of the progress throughout the morning. More

by AsrevNassin
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
Nov 20, 2023 -

AsrevNassin responded

Worthwhile service

November 20, 2023

Took way too long even though i booked an appointment The overall experience was fine. Just took 3 hours for something i scheduled an appointment for. Wait was unreasonable. More

by 33826mrg
Recommend Dealer
Yes
Employees Worked With
3
November 19, 2023

Service staff is always welcoming and knowledgeable. Dealership is Clean and modern. Car was ready when promised. More

by jimsweeney81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
November 19, 2023

Long delay in getting part with no communication. Repair lasted less than 24 hours but returning to dealer on Monday for resolution. More

by PFFRUN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bev Keenan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Wylie, Jim Sweeney
November 18, 2023

Freindly and helpful, very professional here are ten more words for you read right now More

by wilcosteve
Recommend Dealer
Yes
Employees Worked With
Lisa, Natascha
November 18, 2023

Everyone is so professional and very nice. The building is so clean and it's a pleasure being there. I like the hot chocolate! More

by bettie05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 18, 2023

They are fair, professional a courteous. I highly recommend them. Why do I need fifteen words. More

by JSKUMUR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
November 17, 2023

They are always so pleasant and fun to deal with from the time that they greet you at your car, until the time that you leave! More

by RPRATT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa at the Service Desk is awesome too!, Matthew Wylie, Jim Sweeney
November 12, 2023

Car service, repair of collision damage, from running over a large rock, was completed, as promised, on time, and very nicely done. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
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