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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

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October 27, 2023

All experiences with Mazda service dept. was excellent! All personnel are very professional. Everything explained very thoroughly. More

by CZOLTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa. Excellent!!, Matthew Wylie
October 22, 2023

My car took a month to get fixed, then had another problem so I took it home. WILL NEVER COME BACK VERY BAD SERVICE More

by ANNABICO
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
October 20, 2023

Perfect repair from flat. More explanation about the condition of spare tire would be preferable. More

by yoshiki.nakashima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Auspelmye
October 18, 2023

No issues with dropping off my car for service at this new facility. Service was done quickly. More

by PerryP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
October 17, 2023

Great and fast service. Very prompt with communication and serviced my car very fast and More

by arungowda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
October 17, 2023

Clean, organized, a nice place to wait for service appt. Service writer did not try to push unwanted or needed services. More

by lakerunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Auspelmyer Service Advisor
October 16, 2023

Efficient and friendly. I prefer to choose my own minimum. Thank you very, very much. More

by CGALIVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
October 15, 2023

Service was completed in a timely manner, Lisa was great! Will be back to complete recommended services. More

by Kdockal27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
October 14, 2023

The people who I encounter during my visit were so accommodating and helpful. Im not really sure what my car problem is but they listen how they can be able to help me. They also have clean and comfor More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl in service department, Matthew Wylie, Jim Sweeney
October 14, 2023

Quick and professional service. All service reps are pleasant and very helpful. Special shot out to Lisa ! More

by tkaczmarek99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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