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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

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October 12, 2023

Lisa works quickly and efficiently and called to remind me to schedule my app. I appreciated the contact More

by erikita0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Mazda service
October 08, 2023

Love the dealer but always takes too long for an oil change even when I have an appointment. More

by mimimare17
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
October 07, 2023

The dealer amenities great. My wait was forty-five minutes longer than what was said. More

by FSODANO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie
October 01, 2023

Lisa was amazing - The BEST customer service and service I’ve EVER had! Thank you So much! More

by MARIA_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
September 30, 2023

Car was in shop for over a week waiting for parts. They loaned me a vehicle, so I wasn't without a car during that period. Satisfied with the repairs and appreciated the loaner. More

by JoeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan, Nicholas Plant, Matthew Wylie, Jim Sweeney
September 30, 2023

Fast transaction less waiting time, helpful in processing documents, best and helpful sales agent marc aravilla. More

by Chellerico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

on time at price quoted great coffee free ride to mall they do good job More

by BADANDYT101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
September 29, 2023

Very good service from professional staffs. I did not have to wait for car check start. In addition, waiting area was so confortable. More

by kazuyuki.tomida
Recommend Dealer
No
Employees Worked With
Matthew Wylie, Jim Sweeney
September 28, 2023

Excellent Service Technicians and Service Advisors. Good ease of scheduling. Very comfortable waiting area. Lonng-time customer. More

by dgort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
September 22, 2023

I had a noon time appointment on a Saturday to have a nail removed from my tire. I indicated I would be waiting for the car. Finally at 2:45. After inquiring about my vehicle twice the service representa More

by Ann Travison
Recommend Dealer
No
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